Leonardo Hotels is seeking a Front Office & Concierge Associate for a full-time role in the Manchester area. You will manage check-in/check-out, handle guest inquiries, and collaborate with departments to deliver a seamless guest experience.
Upselling opportunities and safety protocols are part of the role, with ongoing training and a strong guest-care culture. You will be the first point of contact for guests, delivering professional service, managing complaints, and promoting the hotel’s
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Guest Care & Concierge Associate — Front Desk in Manchester employer: Leonardo Hotels
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Supervisor, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes, and a commitment to your personal growth within the hospitality industry. Join us in creating memorable moments for our guests while being part of a supportive community that truly cares about your wellbeing and career progression.
