At a Glance
- Tasks: Support recruitment, compliance, learning, payroll, and employee relations across multiple hotels.
- Company: Join a vibrant hospitality group with a focus on teamwork and employee wellbeing.
- Benefits: Enjoy special hotel rates, recognition schemes, wellness activities, and ongoing training.
- Other info: Be part of a diverse community that values every individual and offers clear career progression.
- Why this job: Make a real impact in HR while developing your skills in a supportive environment.
- Qualifications: Previous HR experience and a CIPD qualification or working towards one.
The predicted salary is between 28800 - 43200 £ per year.
In this position you would be working within the HR department, which covers our Liverpool, Chester, Manchester and Belfast properties. You'll be primarily based in Manchester, with occasional travel to other hotels in your cluster, where necessary. Presence is important in our hotels and offices; we promote an open-door policy within all HR departments! This is an HR generalist role, so you'll be involved in many different activities within the department!
Here are some of the role's key responsibilities:
- Recruitment and Selection: support the end-to-end recruitment process including shortlisting, arranging interviews, onboarding activities and reference checks
- Compliance: maintain personnel files as appropriate, ensure risk assessments are carried out and comply with company policies, procedures and initiatives
- Learning and Development: support the delivery of new starter induction, and use the Learning Management System to carry out reporting and ensure all admin is completed, such as keying promotions, removing leavers and maintaining training attendance records
- Payroll: resolve any payroll queries, ensure all working time is recorded and advise line managers on any changes to payroll processes
- Employee Relations: support/coach line managers with welfare meetings, investigations and any other formal meetings, support with maternity process
- Engagement: produce monthly calendar of events for the hotels and support the development and delivery of the HR strategy for each of the hotels within the cluster
- Deputise for the Cluster Human Resources Manager where appropriate
An excellent Cluster HR Officer will have:
- Previous experience in an HR Administrator/Officer position
- CIPD qualification, or working towards one with up-to-date knowledge of employment legislation
- Self-motivated and organised with the ability to work well as part of a team - you must be a great team player!
- An understanding of good HR practice and application
- Ability to act on own initiative and effectively prioritise own work
- Excellent communication, negotiation and interpersonal skills
- Awareness of the importance of confidentiality in HR
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We're committed to creating a workplace where every individual - regardless of background, identity, or lived experience - is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us? We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Cluster HR Officer in Manchester employer: Leonardo Hotels
As a Cluster HR Officer at Leonardo Hotels, you will thrive in a supportive and inclusive work environment that prioritises employee wellbeing and development. With access to ongoing training programmes, special rates on hotel stays, and a vibrant culture of recognition and engagement, you'll be empowered to grow your career while making a meaningful impact across our Liverpool, Chester, Manchester, and Belfast properties. Join us and experience a workplace where your contributions are valued and your professional journey is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster HR Officer in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common HR interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows that you’re engaged and gives you a chance to find out if the company is the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s also a great opportunity to reiterate your enthusiasm for the position and the company.
We think you need these skills to ace Cluster HR Officer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cluster HR Officer role. Highlight your previous HR experience and any relevant qualifications, like your CIPD status. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Team Spirit:Since being a great team player is key for us, make sure to include examples of how you've worked well in teams before. We love seeing candidates who can collaborate and support their colleagues!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Leonardo Hotels
✨Know Your HR Basics
Brush up on your HR knowledge, especially around recruitment processes and employment legislation. Being able to discuss these topics confidently will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Organisational Skills
As a Cluster HR Officer, you'll need to juggle multiple tasks. Prepare examples of how you've successfully managed various responsibilities in previous roles. This will demonstrate your ability to prioritise and stay organised under pressure.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific HR situations, like employee relations or compliance issues. Think through potential scenarios beforehand and prepare your responses to showcase your problem-solving skills.
✨Emphasise Teamwork and Communication
Since this role involves working closely with line managers and other team members, be prepared to discuss your experience in collaboration. Highlight instances where your communication skills made a positive impact on team dynamics or project outcomes.
