At a Glance
- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join the vibrant Leonardo Hotels community across the UK & Ireland.
- Benefits: Special hotel rates, recognition schemes, and ongoing training for career growth.
- Other info: Embrace diversity and enjoy a supportive workplace culture.
- Why this job: Be the friendly face of our hotel and create memorable moments for guests.
- Qualifications: Passionate, organised, and courteous individuals with a flair for hospitality.
The predicted salary is between 11 - 16 £ per hour.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. The Receptionist will support the smooth running and objectives of the Front Office department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role. Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel.
If you’re our ideal Receptionist, you will:
- Be passionate to make a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests
Some of the perks our Casual Receptionist (0 Hours) could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Casual Receptionist (0 Hours)? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.
Casual Receptionist in Manchester employer: Leonardo Hotels
Leonardo Hotels is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture that fosters collaboration and respect, employees enjoy unique benefits such as special room rates, recognition schemes, and ongoing training programmes that pave the way for career advancement. Joining Leonardo means becoming part of a supportive community dedicated to creating memorable experiences for both guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Receptionist in Manchester
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the services, local attractions, and the vibe of the place. When you walk in for that interview, you’ll impress them with your knowledge and enthusiasm.
✨Tip Number 2
Show off your personality! As a Receptionist, you’re the face of the hotel, so let your warm and friendly nature shine through. Be genuine and engaging during your interactions; it’s all about making those memorable moments.
✨Tip Number 3
Practice your organisational skills! Think about how you’d handle busy check-in and check-out times. Share examples of how you’ve managed similar situations before; it’ll show you’re ready for the hustle and bustle.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the Leonardo community. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Casual Receptionist in Manchester
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warm and friendly side. Remember, you're applying to be the face of our hotel!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention your organisational skills and any previous customer service experience that makes you a great fit for our vibrant team.
Show Your Passion:We love candidates who are eager to make a difference! In your application, share any ideas you have for enhancing guest experiences or how you can contribute to our hotel community. Your enthusiasm will definitely catch our eye!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Leonardo family!
How to prepare for a job interview at Leonardo Hotels
✨Show Your Personality
As a Casual Receptionist, your warm and friendly personality is key. During the interview, let your true self shine through. Share personal anecdotes that highlight your passion for hospitality and how you create memorable moments for guests.
✨Know the Company Values
Familiarise yourself with Leonardo Hotels' vision, mission, and values. Be prepared to discuss how you embody these principles in your work. This shows that you’re not just looking for a job, but that you genuinely want to be part of their community.
✨Demonstrate Team Spirit
Since you'll be working closely with a vibrant team, emphasise your ability to collaborate and support others. Share examples of how you've worked effectively in a team before, and how you can contribute to a positive atmosphere at the hotel.
✨Prepare Local Recommendations
As a Receptionist, guests will look to you for local insights. Research popular attractions, restaurants, and events in the area. Bring this knowledge to the interview to show your enthusiasm for helping guests have a fantastic stay.
