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- Tasks: Supervise housekeeping operations and inspire the team to create memorable guest experiences.
- Company: Join a leading hotel brand committed to excellence and teamwork.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Why this job: Be the backbone of a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Strong leadership skills and a passion for hospitality.
- Other info: Ongoing training and clear career progression opportunities await you.
The predicted salary is between 28800 - 43200 £ per year.
The Housekeeping Supervisor will support the strategic initiatives and objectives of the Housekeeping department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Housekeeping Supervisor, you will be the backbone of the team as you work with the Head Housekeeper to inspire and motivate the team, ensuring that all guests have memorable experiences with us. You will be creating and distributing room lists to the team, ensuring that the department's productivity is aligned with targets, and inspiring the team to exceed our guests' expectations.
Responsibilities:- Work alongside the Head Housekeeper to maintain the Leonardo standard in the hotel.
- Train new team members: we want everyone to feel confident in their new role!
- Bring your warm personality with you every day as you collaborate with other departments within the hotel.
- Keep an eye on the details: you will be inspecting rooms and maintaining stock levels.
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
We are committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, 'Come Join Us Guest Care' training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you will be on track for a brilliant future in Hospitality!
Housekeeping Supervisor in Liverpool employer: Leonardo Hotels
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Leonardo Hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your warm and welcoming nature shine through. Remember, they want someone who can inspire and motivate the team, so be yourself!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in housekeeping. They’ll want to see how you’d maintain standards and exceed guest expectations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Housekeeping Supervisor in Liverpool
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm personality shine through! We want to see who you are beyond your qualifications, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Align with Our Values: Make sure to highlight how your values align with ours. We’re all about respect, dignity, and fairness, so share examples of how you've demonstrated these in your previous roles or experiences.
Be Detail-Oriented: Just like in housekeeping, attention to detail is key in your application. Double-check for any typos or errors, and ensure your application is neat and well-structured. This shows us you care about quality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Leonardo Hotels
✨Know the Company Inside Out
Before your interview, take some time to research Leonardo Hotels and their values. Understand their mission and how they create memorable experiences for guests. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be inspiring and motivating your team. Prepare examples from your past experiences where you've successfully led a team or trained new members. Highlight how you foster a positive environment and ensure everyone feels confident in their roles.
✨Attention to Detail is Key
In this role, you'll need to keep an eye on the details, from inspecting rooms to maintaining stock levels. Be ready to discuss how you manage these tasks effectively. You might even want to share a specific instance where your attention to detail made a significant difference in guest satisfaction.
✨Emphasise Collaboration
Collaboration with other departments is crucial in hospitality. Think of examples where you've worked closely with different teams to achieve a common goal. This will demonstrate your ability to communicate and work well with others, which is essential for creating those memorable moments for guests.
