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- Tasks: Support the Head Housekeeper by managing linen distribution and assisting with guest requests.
- Company: Join Leonardo Hotels, a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and a company pension plan.
- Why this job: Be part of a vibrant team that values your hard work and offers clear paths for progression.
- Qualifications: Bring your positive energy and a willingness to learn; no prior experience needed!
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebrations.
Be Yourself – Be a Bold Team Player– Be Leonardo
As a Linen Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be making sure that linen is fully stocked and distributed among the departments and working as part of a vibrant team to exceed our guests’ expectations.
Here are some of the key responsibilities for a Linen Porter:
- Assisting with guests’ requests: you’ll make every stay memorable by supporting with VIP rooms, baby cots, etc.
- Communicating and collaborating with the Housekeeping Supervisors
- Ensuring linen chutes and linen stores are tidy and fit for use
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If you’re our ideal Linen Porter you will:
- Be yourself!
- Bring your positive energy to work with you every day
- Build a great rapport with the team members around you?
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
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Linen Porter employer: Leonardo Hotels
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Familiarise yourself with the hotel environment and operations. Understanding how different departments work together will help you communicate effectively with Housekeeping Supervisors and other team members, making you a valuable asset from day one.
✨Tip Number 2
Showcase your teamwork skills during the interview. As a Linen Porter, you'll be part of a vibrant team, so sharing examples of how you've successfully collaborated in previous roles can demonstrate that you're the right fit for their culture.
✨Tip Number 3
Prepare to discuss how you handle busy environments. The role is fast-paced, so highlighting your ability to stay organised and efficient under pressure will show that you can thrive in this dynamic setting.
✨Tip Number 4
Express your enthusiasm for guest satisfaction. Since you'll be assisting with guests' requests, conveying your passion for creating memorable experiences will resonate well with the hiring team and align with their values.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Linen Porter. Highlight your relevant experience and skills that align with assisting guests, collaborating with supervisors, and maintaining linen standards.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or similar roles. Emphasise any teamwork, communication skills, and your ability to work in a fast-paced environment, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Leonardo Hotels and how you can contribute to the team’s success while exceeding guest expectations.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is essential for a Linen Porter.
How to prepare for a job interview at Leonardo Hotels
✨Show Your Team Spirit
As a Linen Porter, teamwork is crucial. Be prepared to discuss your experiences working in a team and how you contribute positively to group dynamics. Highlight any instances where you've collaborated effectively with others.
✨Demonstrate Your Attention to Detail
This role requires a keen eye for detail, especially when it comes to maintaining linen stores and ensuring everything is tidy. Be ready to provide examples of how you've successfully managed tasks that required precision and care in previous jobs.
✨Prepare for Guest Interaction Scenarios
Since you'll be assisting with guests' requests, think about how you would handle various situations. Practice responses to common guest inquiries or issues, showcasing your customer service skills and ability to make their stay memorable.
✨Express Your Enthusiasm for the Role
Let your passion for hospitality shine through during the interview. Share why you want to work as a Linen Porter and how you align with the company's values. A positive attitude can make a significant difference in how you're perceived.
