Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead hotel operations and create memorable experiences for guests.
- Company: Join a vibrant team at Leonardo Hotels, where hospitality meets innovation.
- Benefits: Enjoy special room rates, recognition schemes, and wellness activities.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be the heartbeat of the hotel and inspire a passionate team.
- Qualifications: Experience in hospitality and strong problem-solving skills.
The predicted salary is between 25000 - 30000 ÂŁ per year.
The Duty Manager will direct the strategic initiatives and objectives of the hotel, as well as managing day-to-day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Duty Manager, you'll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests' expectations. We're looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality!
Responsibilities- Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality.
- Have strong operational knowledge with the ability to work across departments as required.
- Support other managers with interviews and recruitment — it's a team effort.
- Coach and train new starters — we want everyone to feel confident in their new role!
- Have excellent problem-solving skills with the confidence to manage conflicts or complaints seamlessly.
- Collaborate with your local HR team to host engaging activities for the team.
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: earn vouchers to spend on a wide range of high-street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
We're committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Duty Manager in Lewes employer: Leonardo Hotels
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Lewes
✨Tip Number 1
Get to know the hotel inside out! Spend some time walking around, chatting with staff and guests. This will not only help you understand the vibe but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. Building relationships can give you insider info and might just land you a recommendation.
✨Tip Number 3
Show off your problem-solving skills during interviews. Share specific examples of how you've handled conflicts or complaints in the past. This will demonstrate your ability to keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Duty Manager in Lewes
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm for creating memorable moments for guests and how you embody our company values.
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant skills and experiences that align with the job description, especially your operational knowledge and ability to motivate a team.
Be Authentic: We want to get to know the real you! Don’t be afraid to showcase your personality in your application. Share stories that reflect your problem-solving skills and how you handle challenges in a fast-paced environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Leonardo Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotel and its values. Familiarise yourself with their service standards and recent initiatives. This will not only show your genuine interest but also help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to inspire others and create memorable moments for guests.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to think on your feet and solve problems quickly. The hospitality industry can be unpredictable, so showing that you can handle complaints or conflicts with ease will set you apart.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Ask thoughtful questions about the hotel's culture, team dynamics, and how they support staff development. This shows you're not just interested in the role, but also in being part of their community.