Leonardo Hotels in the United Kingdom seeks an attentive guest services associate to warmly welcome guests, manage check-in and check-out, and coordinate cross-department service to ensure memorable stays.
You will handle enquiries, upsell offerings, and maintain product knowledge while following safety protocols and company policies, contributing to a consistently excellent guest experience.
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Guest Care Concierge - Hotel Front Desk (Evenings/Weekends) in Hinckley employer: Leonardo Hotels
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Supervisor, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes, and a commitment to your personal growth within the hospitality industry. Join us in creating memorable moments for our guests while being part of a supportive community that truly cares about your wellbeing and career progression.
