Leonardo Hotels in the United Kingdom is seeking a Guest Care Shift Supervisor to lead the front-of-house team during busy service periods. You will coach colleagues, ensure consistent guest experiences, and uphold brand standards while delivering memorable moments for guests.
You'll collaborate with other departments, implement SOPs, and participate in training to raise service levels. A hands-on leader with a passion for hospitality will thrive here.
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Guest Experience & M&E Operations Lead employer: Leonardo Hotels
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Supervisor, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes, and a commitment to your personal growth within the hospitality industry. Join us in creating memorable moments for our guests while being part of a supportive community that truly cares about your wellbeing and career progression.