Leonardo Hotels in Belfast is seeking a welcoming Receptionist to provide exceptional guest care at check-in and check-out, answer calls professionally, and assist guests with enquiries. You will collaborate across departments to elevate guest experiences and be the first point of contact for guest concerns, resolving issues calmly and escalating to the Duty Manager when needed.
You will maintain up-to-date knowledge of hotel products and outlets, upsell meals, breakfasts, and seasonal offers,
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Guest Care Receptionist: Elevate Stays & Perks employer: Leonardo Hotels
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Supervisor, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes, and a commitment to your personal growth within the hospitality industry. Join us in creating memorable moments for our guests while being part of a supportive community that truly cares about your wellbeing and career progression.
