Front Office Manager - Guest Experience (Maternity Cover)
Front Office Manager - Guest Experience (Maternity Cover)

Front Office Manager - Guest Experience (Maternity Cover)

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Front Office team and create unforgettable guest experiences.
  • Company: Renowned hotel chain in Greater London with a focus on hospitality.
  • Benefits: Special hotel rates, recognition schemes, and ongoing training for career growth.
  • Why this job: Join a dynamic team and make a real difference in guest satisfaction.
  • Qualifications: Leadership skills and experience in hospitality management.

The predicted salary is between 36000 - 60000 Β£ per year.

A prominent hotel chain in Greater London is seeking a Front Office Manager (Maternity Cover) to lead the Front Office department. You will ensure operational excellence while creating memorable experiences for guests.

The ideal candidate should have:

  • Leadership skills
  • A passion for hospitality
  • Experience in managing teams

This role offers various perks including special rates on hotel rooms, recognition schemes, and ongoing training for career progression.

Front Office Manager - Guest Experience (Maternity Cover) employer: Leonardo Hotels

Join a leading hotel chain in Greater London, where we prioritise exceptional guest experiences and foster a vibrant work culture. As a Front Office Manager, you will benefit from competitive perks such as special hotel room rates, recognition schemes, and continuous training opportunities that support your career growth in the dynamic hospitality industry.
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Contact Detail:

Leonardo Hotels Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front Office Manager - Guest Experience (Maternity Cover)

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the hotel chain thoroughly. Understand their values, guest experience philosophy, and any recent news. This will help us tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on showcasing your leadership skills and passion for hospitality, as these are key for the Front Office Manager role.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Front Office Manager - Guest Experience (Maternity Cover)

Leadership Skills
Hospitality Management
Team Management
Operational Excellence
Guest Experience Enhancement
Communication Skills
Problem-Solving Skills
Training and Development
Attention to Detail
Customer Service Orientation

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and how you've created memorable guest experiences in the past.

Highlight Your Leadership Skills: As a Front Office Manager, leadership is key! Make sure to showcase your experience in managing teams and any successful projects you've led. We want to see how you inspire and motivate others to achieve operational excellence.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to demonstrate that you’re the perfect fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Leonardo Hotels

✨Know Your Hospitality Stuff

Brush up on your knowledge of the hospitality industry, especially in guest experience. Be ready to discuss how you’ve created memorable experiences for guests in the past and what operational excellence means to you.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership abilities. Think about times when you successfully managed a team or resolved conflicts. This will demonstrate your capability to lead the Front Office department effectively.

✨Understand the Company Culture

Research the hotel chain’s values and culture. Be prepared to explain how your personal values align with theirs and how you can contribute to creating a positive environment for both guests and staff.

✨Ask Thoughtful Questions

Prepare insightful questions to ask during the interview. Inquire about their approach to guest experience and how they measure success in the Front Office department. This shows your genuine interest in the role and the company.

Front Office Manager - Guest Experience (Maternity Cover)
Leonardo Hotels

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