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- Tasks: Ensure smooth check-in/check-out and provide top-notch guest service.
- Company: Dynamic hospitality company focused on elevating guest experiences.
- Benefits: Special hotel rates, recognition schemes, and ongoing training for career growth.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Organised, courteous, and passionate about customer service.
- Other info: Join a vibrant team with opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality company in England is seeking a Receptionist to ensure smooth operation of the Front Office. As a key representative, you'll support check-in and check-out processes while providing excellent guest service. Ideal candidates are organised, courteous, and able to offer local recommendations.
This role includes perks such as special rates on hotel rooms, recognition schemes, and ongoing training programs which pave the way for career progression.
Front Desk Ambassador — Elevate Guest Experiences employer: Leonardo Hotels
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Ambassador — Elevate Guest Experiences
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the interviewer and show that you're genuinely interested in being a Front Desk Ambassador.
✨Tip Number 2
Practice your guest service skills! Think about how you would handle different scenarios at the front desk, like dealing with a difficult guest or providing local recommendations. This will help you feel more confident during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look polished and professional when you walk into that interview. It shows you take the role seriously.
✨Tip Number 4
Don’t forget to apply through our website! We want to make it easy for you to land that Front Desk Ambassador role. Plus, it shows you’re tech-savvy and ready to embrace the digital age of hospitality.
We think you need these skills to ace Front Desk Ambassador — Elevate Guest Experiences
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can elevate guest experiences with your unique flair. Don’t be afraid to share a bit about yourself and what makes you passionate about hospitality.
Tailor Your Application: Make sure to tailor your application to the Front Desk Ambassador role. Highlight your organisational skills and any experience you have in providing excellent guest service. We love seeing how your background aligns with what we’re looking for!
Be Courteous and Professional: Remember, as a key representative of our company, your written communication should reflect the courtesy and professionalism we value. Use polite language and check for any typos or errors before hitting send. First impressions matter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Leonardo Hotels
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Showcase Your Guest Service Skills
As a Front Desk Ambassador, excellent guest service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Be Organised and Courteous
During the interview, exhibit your organisational skills by being punctual and prepared. Bring any necessary documents and have questions ready to ask. Being courteous to everyone you meet, from the receptionist to the interviewer, reflects the hospitality mindset they’re looking for.
✨Local Knowledge is Gold
Since you'll be providing local recommendations, brush up on popular attractions, restaurants, and events in the area. Mentioning these during your interview can highlight your enthusiasm for helping guests and your readiness to enhance their experience.
