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For Companies At a Glance
- Tasks: Serve guests in our vibrant restaurant and bar, ensuring a memorable experience.
- Company: Join Leonardo Hotels, a dynamic and innovative hospitality group with over 230 hotels across Europe.
- Benefits: Enjoy discounts on hotel stays, recognition rewards, and ongoing training for career growth.
- Why this job: Be part of a fun team culture that values genuine hospitality and personal development.
- Qualifications: No specific experience required, just a friendly attitude and willingness to learn.
- Other info: Participate in exciting events like summer barbecues and employee awards celebrations.
Overview
As a Food and Beverage Assistant, you\’ll be a face of the hotel, bringing your warm and friendly personality to work every day. You’ll work in a busy role as part of a vibrant team delivering first-class hospitality to guests in the hotel’s restaurant and bar. We look after our colleagues as well as our guests. Once you’re part of the team, you’re part of the Leonardo community. Our GROWonline learning portal helps you develop the knowledge and skills you need, with regular coaching and training from your manager. Regular Learning Bites, \”Come Join Us Guest Care\” training and Wellness webinars support your progress with us. With support on tap, practical training and clear progression you’ll be on track for a brilliant future in Hospitality.
Be Yourself – Be a Bold Team Player – Be Leonardo
Responsibilities
- Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
- Have a can-do attitude
- Be confident in speaking with guests and the team – we love building a good rapport
About Leonardo Hotel Bradford
This modern hotel, set in the city centre, is a 3-minute walk from the National Media Museum, a 9-minute walk from Bradford Interchange train station and 1.5 miles from Peel Park. Subdued rooms feature free Wi-Fi, tea and coffee making equipment, and flat-screen TVs, plus en suite bathrooms and desks. Buffet breakfast is available (surcharge). Other amenities include a grill restaurant, a bar and 3 meeting rooms, plus fitness and business centres.
About Leonardo Hotels
Leonardo Hotels’ vision is to be the first choice for everyone who values genuine hospitality. Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels in the UK & Ireland and have grown since opening our first hotel in Ireland in 1993. With approximately 4,000 employees and multiple brands, we are a dynamic, innovative and fast-growing company. As an employer we prioritize career development and recruit operations team members for personality—it\’s all about how you interact with others and demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and involve our teams in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations. We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels and performance-based rewards via our Leo Points system—ranging from vouchers to a well-deserved day off.
Benefits & Perks
- Special rates on Leonardo Hotel rooms across the UK & Europe: plan that city break you’ve been dreaming of
- Company-wide recognition scheme: earn vouchers for being your fabulous self
- Meals on duty
- Talent referral scheme: earn a bonus for recommending a friend to join us
- Regular celebrations and events (Thank You Week, Employee Awards Celebrations)
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
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Food & Beverage Assistant employer: Leonardo Hotels
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the hotel’s values and culture. Since we prioritise personality and genuine hospitality, showing that you understand and embody these values during your interactions can set you apart from other candidates.
✨Tip Number 2
Engage with current employees or alumni from Leonardo Hotels on platforms like LinkedIn. This can give you insights into the work environment and help you build connections that might support your application.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Think of examples from past experiences where you’ve gone above and beyond for guests, as this role is all about creating memorable experiences.
✨Tip Number 4
Show enthusiasm for learning and development. Mentioning your interest in our GROWonline learning portal and how you plan to utilise it can highlight your commitment to personal growth within the company.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Food & Beverage Assistant. Highlight your relevant experience in hospitality and customer service.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise your ability to work in a team, your friendly personality, and any previous experience in food and beverage roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Leonardo Hotels and how you align with their values of being consistent, friendly, genuine, positive, and willing.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Leonardo Hotels
✨Show Your Personality
As a Food & Beverage Assistant, your warm and friendly personality is key. Make sure to let your true self shine during the interview. Smile, be approachable, and engage with the interviewer as if they were a guest.
✨Demonstrate Team Spirit
This role is all about being part of a vibrant team. Share examples from your past experiences where you worked collaboratively with others. Highlight how you contribute to a positive team environment.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various guest situations. Think of scenarios where you provided excellent service or resolved issues effectively. This will show your can-do attitude and confidence in guest interactions.
✨Research Leonardo Hotels
Familiarise yourself with Leonardo Hotels and their values. Understanding their commitment to genuine hospitality and employee development will help you align your answers with what they are looking for in a candidate.
