food and beverage Assistant
food and beverage Assistant

food and beverage Assistant

Southampton Full-Time No home office possible
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Leonardo Hotels

At a Glance

  • Tasks: Serve guests in a lively restaurant and bar environment, ensuring top-notch hospitality.
  • Company: Join Leonardo Hotels, a rapidly growing hotel group with over 270 locations across Europe.
  • Benefits: Enjoy special room rates, recognition schemes, meals on duty, and wellness support.
  • Why this job: Be part of a vibrant team that values your energy and offers clear paths for career growth.
  • Qualifications: Bring a positive attitude and confidence in guest interactions; no prior experience needed.
  • Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

Some of the perks our colleagues enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
  • Meals on duty
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Food & Beverage Assistant, you will:

  • Be yourself!
  • Share your positive energy with guests and your team
  • Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
  • Have a can-do attitude
  • Be confident in speaking with guests and the team – we love building a good rapport

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!

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food and beverage Assistant employer: Leonardo Hotels

At Leonardo Hotels, we pride ourselves on creating a vibrant and supportive work environment where our Food and Beverage Assistants can thrive. With fantastic benefits such as special room rates across the UK and Europe, a company-wide recognition scheme, and ongoing training programmes, we ensure that our team members feel valued and have clear paths for progression. Join us in delivering exceptional hospitality while enjoying a culture that celebrates teamwork and personal growth.
Leonardo Hotels

Contact Detail:

Leonardo Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land food and beverage Assistant

✨Tip Number 1

Show your personality! As a Food and Beverage Assistant, being warm and friendly is key. When you meet potential employers or during interviews, let your genuine enthusiasm for hospitality shine through.

✨Tip Number 2

Familiarise yourself with the hotel’s values and culture. Understanding what makes Leonardo unique will help you align your answers and demonstrate that you’re a great fit for their team.

✨Tip Number 3

Network within the hospitality industry. Attend local events or join online forums to connect with current employees or others in the field. This can provide insights into the role and potentially lead to referrals.

✨Tip Number 4

Prepare for situational questions. Think about how you would handle busy shifts or difficult guests. Being ready with examples of your problem-solving skills will impress interviewers and show you’re ready for the fast-paced environment.

We think you need these skills to ace food and beverage Assistant

Excellent Communication Skills
Customer Service Orientation
Teamwork and Collaboration
Positive Attitude
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Multitasking Abilities
Basic Food and Beverage Knowledge
Conflict Resolution
Interpersonal Skills
Ability to Work in a Fast-Paced Environment
Sales Skills

Some tips for your application 🫡

Show Your Personality: As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your customer service skills.

Highlight Relevant Experience: Emphasise any previous experience in hospitality or customer service roles. Mention specific tasks you performed that relate to the job description, such as working in a busy restaurant or bar environment.

Demonstrate Team Spirit: Since teamwork is crucial for this role, include examples of how you've successfully worked as part of a team in the past. This could be through group projects, previous jobs, or even volunteer work.

Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this position. Use keywords from the job description, such as 'can-do attitude' and 'building rapport', to show that you understand what they are looking for.

How to prepare for a job interview at Leonardo Hotels

✨Show Your Personality

As a Food and Beverage Assistant, your warm and friendly personality is key. Be yourself during the interview and let your positive energy shine through. This role is all about connecting with guests, so showcasing your authentic self will help you stand out.

✨Demonstrate Team Spirit

This position requires you to work as part of a vibrant team. Highlight your ability to collaborate and support your colleagues. Share examples from past experiences where you contributed to a team effort, as this will show that you're a great fit for their dynamic environment.

✨Prepare for a Busy Role

The job can be fast-paced, so it's important to convey your can-do attitude. Discuss how you handle busy situations and maintain excellent service under pressure. This will reassure them that you can thrive in a bustling restaurant and bar setting.

✨Engage with Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about their training programmes or team-building events, which shows your interest in both personal development and the company culture. This engagement can leave a lasting impression on your interviewers.

food and beverage Assistant
Leonardo Hotels
Location: Southampton
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