At a Glance
- Tasks: Join a vibrant team delivering first-class hospitality in our restaurant and bar.
- Company: Leonardo Hotels operates over 270 hotels across the UK and Europe, with exciting growth plans.
- Benefits: Enjoy special hotel rates, meals on duty, and a recognition scheme with vouchers.
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
- Why this job: Be part of a supportive community that values your hard work and offers clear progression.
- Qualifications: Bring your warm personality, positive energy, and can-do attitude to engage with guests.
As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you’re our ideal Food & Beverage Assistant, you will:
- Be yourself!
- Share your positive energy with guests and your team
- Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
- Have a can-do attitude
- Be confident in speaking with guests and the team – we love building a good rapport
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant - Watford
✨Tip Number 1
Showcase your personality! As a Food and Beverage Assistant, your warm and friendly nature is key. When networking or during interviews, let your genuine enthusiasm for hospitality shine through.
✨Tip Number 2
Familiarise yourself with the hotel’s values and culture. Understanding what makes Leonardo unique will help you align your responses and demonstrate that you’re a great fit for their team.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since this role involves working closely with others, think of examples where you've successfully collaborated in a busy environment to deliver excellent service.
✨Tip Number 4
Research the local area and the hotel’s offerings. Being knowledgeable about the restaurant and bar menu, as well as local attractions, can impress during your conversations and show your commitment to providing great guest experiences.
We think you need these skills to ace F&B Assistant - Watford
Some tips for your application 🫡
Show Your Personality: As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your customer service skills.
Highlight Relevant Experience: Focus on any previous roles in hospitality or customer service. Detail your responsibilities and achievements in these positions, especially those that demonstrate your ability to work in a busy environment and deliver excellent service.
Tailor Your CV: Customise your CV to reflect the specific requirements of the role. Emphasise skills such as teamwork, communication, and a positive attitude, which are essential for this position.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for joining the Leonardo community. Mention why you want to work for them specifically and how you can contribute to their vibrant team.
How to prepare for a job interview at Leonardo Hotels
✨Show Your Personality
As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to let your true self shine during the interview, as this role is all about creating a welcoming atmosphere for guests.
✨Demonstrate Team Spirit
This position requires you to work closely with a vibrant team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your ability to be a bold team player.
✨Prepare for a Busy Environment
The role can be fast-paced, so it's important to convey your ability to handle pressure. Share experiences where you've thrived in busy situations, highlighting your can-do attitude and resilience.
✨Engage with Guest Experience
Since ensuring guests have a great experience is crucial, think of specific instances where you've gone above and beyond for customers. This will demonstrate your commitment to hospitality and your confidence in building rapport.