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For Companies At a Glance
- Tasks: Supervise hotel operations and inspire a vibrant team to exceed guest expectations.
- Company: Join Leonardo, a fast-growing hotel group with over 270 hotels across the UK and Europe.
- Benefits: Enjoy perks like enhanced pension plans, special hotel rates, and company-wide recognition schemes.
- Why this job: Be part of a supportive community with clear paths for progression in a dynamic hospitality environment.
- Qualifications: Experience in a branded hotel or restaurant is preferred; strong problem-solving skills are essential.
- Other info: Participate in fun team activities and enjoy ongoing training for your career development.
The predicted salary is between 30000 - 42000 £ per year.
Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a Duty Manager, you’ll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. You’ll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality!
Some of the perks you could enjoy include:
- Enhanced pension plan
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme
- Meals on duty
- Talent referral scheme
- Regular celebrations such as Thank You Week and Employee Awards Celebration
The important stuff:
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
As a Duty Manager, you will:
- Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality
- Have strong operational knowledge with the ability to work across departments as required
- Support other managers with interviews and recruitment
- Coach and train new starters
- Have excellent problem-solving skills with the confidence to manage conflicts or complaints seamlessly
- Collaborate with your local HR team to host engaging activities for the team
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, hard work earns you genuine opportunities for development and progression. In order to thrive here, you need to enjoy working at pace. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years.
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Brighton
✨Tip Number 1
Familiarise yourself with the specific operations of the hotel industry, especially in a branded environment. Understanding the nuances of hotel management will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Leonardo Hotels. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Duty Manager position.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. Think of situations where you've successfully managed conflicts or complaints, as this is a key aspect of the Duty Manager role.
✨Tip Number 4
Demonstrate your enthusiasm for team collaboration and training. Be ready to discuss how you've previously coached or mentored others, as this aligns perfectly with the responsibilities of supporting new starters at Leonardo.
We think you need these skills to ace Duty Manager - Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles where you've managed teams or operations. Use keywords from the job description to demonstrate that you understand what the role entails.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your ability to inspire a team. Share specific examples of how you've successfully handled busy environments and exceeded guest expectations in previous roles.
Showcase Problem-Solving Skills: Prepare to discuss your problem-solving abilities in your application. Include examples of how you've effectively managed conflicts or complaints in past positions, as this is crucial for the Duty Manager role.
Highlight Team Collaboration: Emphasise your experience working collaboratively with HR and other departments. Mention any activities you've organised or participated in that fostered team spirit, as this aligns with the company's values.
How to prepare for a job interview at Leonardo Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've motivated and inspired your team in past positions. Highlight any experience you have in coaching or training new staff.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle various challenges that may arise in a busy hotel environment. Think of specific situations where you've successfully resolved conflicts or complaints, and be ready to share those stories.
✨Research the Company Culture
Familiarise yourself with Leonardo's values and culture. Be prepared to discuss how your personal values align with theirs, and think of ways you can contribute to their community-focused initiatives and team activities.
