Leonardo Hotels in the United Kingdom is seeking a CRM Manager for Loyalty and Customer Journeys. You will design, execute, and optimise end-to-end member communications for our global loyalty programme, owning CRM platforms and data-driven journeys across email, push, and SMS at scale.
You’ll partner with Loyalty Operations, Marketing, Revenue and Partnerships to transform insights into action, drive engagement, and grow lifetime value.
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CRM & Loyalty Journeys Architect employer: Leonardo Hotels
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Supervisor, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes, and a commitment to your personal growth within the hospitality industry. Join us in creating memorable moments for our guests while being part of a supportive community that truly cares about your wellbeing and career progression.
