Leonardo Hotels is seeking a CRM Manager to design, execute, and optimise end-to-end member communications for our global loyalty programme. You will own CRM and marketing automation platforms, ensuring timely, personalised messaging at scale across email, push, and SMS.
Collaborate with Loyalty Operations, Marketing, Revenue, and Partnerships to translate insights into action and evolve the loyalty experience globally. Strong analytics and data hygiene are essential.
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CRM Loyalty & Journeys Lead — Drive Engagement & Growth in City of London employer: Leonardo Hotels
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Supervisor, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes, and a commitment to your personal growth within the hospitality industry. Join us in creating memorable moments for our guests while being part of a supportive community that truly cares about your wellbeing and career progression.
