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For Companies At a Glance
- Tasks: Service AV needs for events, provide technical support, and ensure high-quality equipment setup.
- Company: Join a vibrant hotel community with over 55 locations across the UK & Ireland.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities like yoga classes.
- Why this job: Be part of a dynamic team, learn new skills, and grow in the hospitality industry.
- Qualifications: Enthusiasm, teamwork, attention to detail, and basic tech knowledge are key.
- Other info: Ongoing training and clear paths for career progression await you!
The predicted salary is between 8000 - 12000 £ per year.
What you can expect:
- To service all AV requirements as requested by clients through the hotel events team
- To offer technical support to the venue's AV Manager and Events team
- Ensuring that all kit is set up neatly and to a high standard
- Assist with support for multi-media broadcasting
- Quick response to emergency/ad-hoc requests
- To keep an on-going stock check of equipment stored on site
- To work with the hotel's operation staff to ensure each room has correctly set up AV equipment
- To operate events as and when needed
What we expect from you:
- To be hard working and enthusiastic
- To have hands on knowledge of technical equipment (this can be with computers and we will train you to mix a sound desk)
- Knowledge and experience of the hotel conference industry (this is not essential however would be beneficial)
- Customer service skills
- To be a good team player
- To have good attention to detail and take pride in your own work
- Good communication & time management skills
- Be Computer Literate - Good working knowledge of Microsoft Office applications including Excel / Word / Outlook and PowerPoint
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us? We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Cluster AV Technician in City of London employer: Leonardo Hotels
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster AV Technician in City of London
✨Tip Number 1
Get to know the venue! Familiarise yourself with the hotel layout and AV equipment before your interview. This shows you're proactive and genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. Think of examples where you've gone above and beyond for a client. This will help you stand out as a team player who values great service.
✨Tip Number 3
Be ready to demonstrate your technical knowledge. Brush up on basic AV concepts and be prepared to discuss how you'd handle emergency requests. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to join the Leonardo Hotels community right from the start.
We think you need these skills to ace Cluster AV Technician in City of London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for AV technology and customer service shine through. We want to see that you're excited about the role and ready to bring your energy to our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially any hands-on knowledge of technical equipment. We love seeing how your skills align with what we do, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate good communication skills, so make sure your writing is clear and easy to read. This will help us get a sense of your attention to detail.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Leonardo Hotels
✨Know Your AV Gear
Familiarise yourself with common AV equipment and technical jargon. Even if you haven't worked in the hotel conference industry before, showing that you have a basic understanding of sound desks, projectors, and other tech will impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since this role involves working closely with clients and the events team, demonstrating your ability to handle requests and solve problems will be key.
✨Be a Team Player
Think of instances where you've successfully collaborated with others. This job requires working alongside the AV Manager and hotel staff, so showcasing your teamwork skills will help you stand out.
✨Practice Good Communication
Brush up on your communication skills by practising clear and concise explanations of technical concepts. Being able to convey information effectively is crucial, especially when responding to emergency requests or assisting clients.
