Leonardo Hotels in Birmingham is seeking a Night Auditor to balance end-of-day accounts and oversee night operations with a proactive, guest-focused approach. You’ll be at the heart of the hotel, collaborating with the Front Office team to maintain service standards across the Leonardo Hotels portfolio.
The role emphasizes delivering exceptional guest experiences, speaking confidently with guests by desk, email or phone, and supporting the Night team while ensuring safety and smooth nightly
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Night Auditor: Master Night Ops & Guest Experience in Birmingham employer: Leonardo Hotels
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Supervisor, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes, and a commitment to your personal growth within the hospitality industry. Join us in creating memorable moments for our guests while being part of a supportive community that truly cares about your wellbeing and career progression.