Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional guest care and maintain clean, comfortable rooms.
- Company: Join a vibrant hotel community dedicated to guest satisfaction.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Why this job: Make memorable moments for guests while developing your hospitality skills.
- Qualifications: Passion for service, teamwork, and a proactive attitude.
- Other info: Access ongoing training and clear paths for career progression.
The predicted salary is between 1300 - 1600 £ per month.
Main Tasks
- Offer exceptional guest care at all times.
- Clean and service guest bedrooms and bathrooms in line with company standards, ensuring rooms are clean, comfortable, safe and secure for our guests.
- Work in a timely and efficient manner to complete assigned tasks in line with productivity guidelines.
- Respond to and complete guest requests in a polite and professional manner.
- Maintain a clean and tidy working environment for the department, including storerooms, trolleys and corridors.
- Assist with cleanliness of other areas of the hotel as required.
- Support with cost control and environmental initiatives in the department, including linen rejects, control of consumables and utility consumption.
- Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management.
- Maintain awareness of utility consumption ensuring all equipment, lights, etc. are turned off when not in use.
- Utilise all relevant systems correctly to complete tasks in a timely manner.
- Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times - including, but not limited to, Data Protection and Health and Safety regulations; this role requires particular adherence to COSHH and Manual Handling.
- Complete any other reasonable request made by a member of the management team or a supervisor.
Person Specification
- Genuine passion for delivering memorable moments to guests.
- Positive approach to changing service environments and priorities.
- Pro-active with a hands-on approach to delivering consistent results.
- Embrace the Leonardo Hotels' Guest Care culture; be empowered to work on your own initiative.
- Friendly team player with the ability to work effectively and efficiently with others.
- A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues.
- Engaged with hotel initiatives to support the local community.
Measurable Performance Indicators
- Demonstrating the Company vision, mission and values when interacting with colleagues and guests.
- Customer reviews.
- Achieving agreed KPIs.
- Fulfilment of the job skills checklist.
- Customer satisfaction scores e.g. Booking.com.
- Regular review meetings with line manager.
Available Ongoing Learning
- GROWonline BELONG induction and development courses.
- Academy Technical skills training.
- Team Coach ‘Come Join Us’ Guest Care training.
- Opportunity to apply for internal development programmes, such as Junior Chef Development programme, Graduate programme, Level 2 Apprenticeships in Hospitality.
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
We’re committed to creating a workplace where every individual - regardless of background, identity, or lived experience - is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us? We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, 'Come Join Us Guest Care' training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Room Attendant in Belfast employer: Leonardo Hotels
Contact Detail:
Leonardo Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Belfast
✨Tip Number 1
Get to know the hotel culture! Before your interview, check out the hotel's website and social media. This will help you understand their values and how they treat guests, which is super important for a Room Attendant role.
✨Tip Number 2
Practice your communication skills! As a Room Attendant, you'll need to interact with guests and team members. Try role-playing common scenarios with a friend to boost your confidence and show off your friendly, professional side.
✨Tip Number 3
Be proactive during your interview! Don’t just wait for questions; share your ideas on improving guest care or efficiency in cleaning. This shows you're engaged and ready to contribute right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily find all the info about the role and the perks we offer, like training and development opportunities.
We think you need these skills to ace Room Attendant in Belfast
Some tips for your application 🫡
Show Your Passion: Let your genuine passion for guest care shine through in your application. We want to see how you can create memorable moments for our guests, so share any relevant experiences that highlight your enthusiasm!
Be Specific: When detailing your previous roles, be specific about your responsibilities and achievements. We love to see how you've tackled challenges and contributed to a positive environment, so don’t hold back on the details!
Tailor Your Application: Make sure to tailor your application to match our company values and the job description. Highlight your proactive approach and teamwork skills, as these are key to thriving in our dynamic service environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better, so don’t miss out!
How to prepare for a job interview at Leonardo Hotels
✨Know the Company Culture
Before your interview, take some time to understand the company culture at Leonardo Hotels. They value genuine passion for guest care and a positive approach to service. Show that you resonate with these values by sharing examples from your past experiences.
✨Demonstrate Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight specific instances where you ensured cleanliness and comfort in previous roles. Mention how you follow guidelines and maintain safety standards, as this will show you’re a perfect fit for the role.
✨Be Ready for Scenario Questions
Expect questions about how you would handle various guest requests or challenges. Prepare by thinking of scenarios where you went above and beyond for guests. This will demonstrate your proactive nature and ability to work under pressure, which are key traits for this position.
✨Show Your Team Spirit
Leonardo Hotels values team players who can work effectively with others. Be prepared to discuss how you’ve collaborated with colleagues in the past. Share examples of how you contributed to a positive working environment and supported your team, as this will resonate well with the interviewers.