The Grand Brighton, part of the Leonardo Hotels family, seeks a Duty Manager to lead daily hotel operations and guest experiences. You’ll supervise the team, support interviews, coach new starters, and collaborate with HR on staff engagement while upholding our service standards and brand values.
We’re looking for someone versatile who thrives in a fast-paced hospitality environment and can drive exceptional guest moments across the hotel.
Hospitality Operations Lead: Guest Experience & Team Coach in Basingstoke employer: Leonardo Hotels
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Supervisor, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes, and a commitment to your personal growth within the hospitality industry. Join us in creating memorable moments for our guests while being part of a supportive community that truly cares about your wellbeing and career progression.