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- Tasks: Lead and inspire the Front Office team to create unforgettable guest experiences.
- Company: Join Leonardo Hotels, a fast-growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, recognition vouchers, meals on duty, and wellness support.
- Why this job: Be part of a supportive community focused on your growth and development in hospitality.
- Qualifications: No specific qualifications required, just a passion for teamwork and guest satisfaction.
- Other info: Exciting career progression opportunities and regular celebrations to recognise your hard work.
The predicted salary is between 28800 - 43200 £ per year.
As Reception Supervisor, you’ll be the backbone of the team, working with the Front Office Manager to inspire and motivate colleagues, ensuring memorable experiences for guests. This busy role involves supervising Front Office operations and leading a vibrant team to exceed guest expectations.
Perks Our Colleagues Enjoy:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme with vouchers for high street shops
- Meals on duty
- Talent referral scheme with bonuses for recommending friends
- Regular celebrations like Thank You Week and annual Employee Awards
- Access to Pension Scheme, Life Assurance, and Wellbeing Support
- Ongoing training and clear progression paths
Ideal Reception Supervisor:
- Be yourself and engage with the team
- Enjoy working in a fast-paced environment
- Coach and train new team members
- Bring solutions and think quickly
- Be dependable and reassuring for guests and team
- Have excellent organisational skills
Why Join Us?
We value our colleagues as much as our guests. Joining our team means becoming part of the Leonardo community, with support through workshops like “NEW Team Coach,” “Guest Care,” and development programs like the “Insights Trainee Manager Programme.” We aim to develop your skills and support your career growth in hospitality.
Our Story
With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe, including more than 55 hotels in the UK & Ireland. As a fast-growing hotel group, we have exciting expansion plans, making now a great time to join us!
Reception supervisor employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception supervisor
✨Tip Number 1
Familiarise yourself with the Leonardo brand and its values. Understanding what makes us unique will help you align your approach during interviews and demonstrate that you're a great fit for our team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and inspired teams in previous roles. We love to see candidates who can bring energy and enthusiasm to their teams.
✨Tip Number 3
Research common challenges faced in front office operations and think about how you would address them. Being able to discuss solutions shows that you’re proactive and ready to tackle the fast-paced environment.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Reception supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Reception Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality, particularly in supervisory roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and organisational skills.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for the role. Mention specific examples of how you have motivated teams or improved guest experiences in previous positions.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Reception Supervisor.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Leadership Skills
As a Reception Supervisor, you'll be expected to inspire and motivate your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your coaching and training abilities.
✨Demonstrate Problem-Solving Abilities
This role requires quick thinking and effective solutions. Think of scenarios where you've had to resolve guest issues or team challenges swiftly and be ready to discuss these during the interview.
✨Emphasise Your Organisational Skills
With a busy front office environment, strong organisational skills are crucial. Prepare to talk about how you manage multiple tasks and ensure smooth operations, perhaps by sharing specific tools or methods you use.
✨Be Yourself and Engage
The company values authenticity and engagement. During the interview, let your personality shine through and show genuine enthusiasm for the role and the hospitality industry. This will help you connect with the interviewers.
