NIGHT PORTER

Overview

Be Yourself – Be a Bold Team Player– Be Leonardo. As a Night Porter, you’ll be right in the heart of the hotel, supporting your Head of Department and keeping things running like clockwork. You’ll work as part of a vibrant team, maximising guest satisfaction by delivering excellent guest care at all times. You’ll interact with guests at welcome and departure, and you may get involved in the Kitchen to prepare room service orders.

Perks Our Colleagues Enjoy

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We regularly host Thank You Week and celebrate with events; we also host our Employee Awards Celebration
• Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If You’re Our Ideal Night Porter, You Will

• Be yourself!
• Take responsibility for the safety and security of the hotel and our guests
• Carry out regular Fire Walks each night
• Be detail-oriented: you’ll be setting out ambient breakfast items in the morning, and it needs to look great!

Why Join Us?

We look after our colleagues as well as our guests. Once you’re part of the team, you’re part of the Leonardo community. Our “GROWonline” learning portal helps you develop knowledge and skills, with regular coaching and training from your manager. Regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars support your progress. With support on tap, practical training and clear progression, you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and as a fast-growing hotel group, we have plans for major expansion. There’s never been a more exciting time to come join us!

About Leonardo Royal Hotel Glasgow

A 3-minute walk from Glasgow Central railway station, this modern hotel is 1.3 miles from the medieval Glasgow Cathedral and 2.3 miles from the Riverside Museum. The rooms feature flat-screen TVs, free Wi-Fi, and tea and coffee-making facilities. They offer 24-hour room service. Amenities include a contemporary restaurant, a bar and grill, and a coffee bar. There’s also a business centre and 10 meeting rooms.

About Leonardo Hotels

At Leonardo Hotels, our vision is to be the first choice for everyone who values genuine hospitality. Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels in the UK & Ireland. We opened our first hotel in Ireland in 1993. With approximately 4,000 employees and multiple brands, we are a dynamic, innovative and fast-growing company.

We place a big emphasis on career development and recruit our operations team members for personality—it\’s about how you interact with others and how you demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.

At Leonardo Hotels every team member is valued and respected for who you are. All careers offer customer interaction, variety, and a fun, friendly working environment. We strive to make all our hotels great places to work and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations. We also offer excellent employee benefits, including discounts on overnight stays and performance-based rewards via our Leo Points system.