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- Tasks: As a Night Auditor, you'll manage night audits and ensure guest satisfaction.
- Company: Join Leonardo Hotels, a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and ongoing training.
- Other info: Flexible part-time hours with clear paths for progression in hospitality.
- Why this job: Be part of a vibrant team, develop your skills, and enjoy a supportive work culture.
- Qualifications: No specific experience required; just bring your positivity and willingness to learn!
The predicted salary is between 20000 - 30000 ÂŁ per year.
Be Yourself – Be a Bold Team Player– Be Leonardo
As a Night Auditor, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be running the night audit, balancing the end-of-day accounts and working as part of a vibrant team to exceed our guests’ expectations.
Some Of The Perks Our Colleagues Enjoy Include
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If You’re Our Ideal Night Auditor, You Will
- Be yourself!
- (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
- Be confident speaking with guests, whether at the desk, by email or over the phone – we love building a good rapport
- Bring your positivity to work with you every day: you’ll be assisting guests at welcome and departure throughout the night
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our “NEW Team Coach” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us! #J-18808-Ljbffr
Night Auditor employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Auditor. Understanding the night audit process, balancing accounts, and managing room service orders will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Showcase your customer service skills. Since you'll be interacting with guests throughout the night, think of examples where you've successfully built rapport or resolved issues to highlight your ability to create a positive guest experience.
✨Tip Number 3
Network with current employees or those in similar roles. Engaging with them can provide insights into the company culture and expectations, which you can leverage to tailor your approach when applying.
✨Tip Number 4
Prepare for potential situational questions. Think about how you would handle various scenarios that may arise during a night shift, such as dealing with a guest complaint or managing unexpected situations, to show your problem-solving skills.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Auditor. Highlight your ability to manage accounts, assist guests, and work in a fast-paced environment in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality or customer service. Emphasise skills such as communication, teamwork, and problem-solving, which are crucial for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at Leonardo Hotels and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Night Auditor.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Hospitality Skills
As a Night Auditor, you'll be interacting with guests frequently. Make sure to highlight your customer service experience and how you can create a welcoming atmosphere, even during the night shifts.
✨Demonstrate Attention to Detail
The role involves balancing accounts and managing room service orders. Be prepared to discuss your organisational skills and any previous experience that showcases your ability to handle detailed tasks accurately.
✨Emphasise Teamwork
Leonardo Hotels values a vibrant team environment. Share examples of how you've successfully worked in teams before, especially in high-pressure situations, to show that you're a great fit for their culture.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as dealing with a difficult guest or managing multiple tasks at once. Practising these scenarios will help you respond confidently during the interview.