At a Glance
- Tasks: As a Meetings & Events Executive, you'll manage enquiries and create proposals for exciting events.
- Company: Join The Dilly, a vibrant hotel in the heart of London, part of the Fattal Hotels Group.
- Benefits: Enjoy perks like special hotel rates, free lunches, and a recognition scheme for your fabulous self!
- Why this job: Be part of a dynamic team that values your personality and offers clear career progression.
- Qualifications: A passion for hospitality and excellent customer service skills are essential.
- Other info: Located near Piccadilly Circus, this role offers a fun, friendly work environment with regular celebrations.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the MEETINGS & EVENTS EXECUTIVE role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Join to apply for the MEETINGS & EVENTS EXECUTIVE role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Be Yourself – Be a Bold Team Player – Be Dilly
As a Meetings & Events (M&E) Executive you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role!
If You’re Our Ideal M&E Executive, You Will
- Be yourself!
- Produce proposals for all M&E enquiries in line with customer requests
- Develop strong client relationships to increase enquiries and business opportunities
- Gather feedback from clients – we love repeat business!
- Produce contracts and issue invoices to customers
- Have a genuine passion for hospitality and delivering first-class customer service
Key Responsibilities
- Process all incoming Meeting & Events enquires ensuring they are dealt with and processed in line with individual agent and company time frames.
- Produce proposals for all enquires ensuring there is sufficient detail which is in line with the spec of each event.
- Increase conversion of enquiries by developing client relationships and maximizing sales leads
- Use the provided demand calendar and pricing structure when quoting for all enquires.
- Liaise with M&E Enquiry Team Manager and Pro Active sales on all high value enquiries.
- Arrange and conduct site inspections ensuring the inspections are fulfilled professionally, efficiently and effectively and mirror the requirements of the visiting client
- Produce, issue and chase the return of contracts for events.
- Work with M&E Enquiry Team Manager to ensure revenue targets are achieved.
- Ensure Sales & Catering/Opera are updated with accurate and relevant information ensuring all revenue is loaded in line with event contract and final detail requirements.
- Arrange and conduct final details meeting/calls with organiser prior to event. Ensuring they are fulfilled professionally, efficiently and effectively and mirror the requirements of the visiting client
- Produce function sheets for all events ensuring all necessary detail is noted
- Ensure all rooming list details and requirements are gathered.
- Arrange post event debrief for all clients on the last day of their event, ensuring debrief contains discussion regarding future requirements/rebook and completion of venue verdict feedback form which will be issued by email post event.
- Identify new sales leads, chase and secure the lead with the guidance of the Sales Manager.
- Knowledge of competitor set facilities and offering to be up to date at all times.
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.
Our Story
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us!
Some Of The Perks You Could Enjoy Include
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Free hot lunches in the employee canteen
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
About The Dilly, A Leonardo Royal Hotel
The Dilly on Piccadilly is in the heart of the action. We bring you the best of London\’s essence in our local cuisine, upbeat vibe and style. Bringing together luxury and history, The Dilly is one of London\’s finest hotels and once even had the patronage of King George V!
We are located in the beating heart of Piccadilly, directly up from Piccadilly Circus. Just a two minute walk from the Tube station, you can’t miss us. We are well connected with local cab companies and can arrange airport transfers from all the London airports, just let us know in advance.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Hospitality
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MEETINGS & EVENTS EXECUTIVE employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MEETINGS & EVENTS EXECUTIVE
✨Tip Number 1
Show your personality! As a Meetings & Events Executive, your dynamic character is key. When networking or during interviews, let your enthusiasm for hospitality shine through to make a memorable impression.
✨Tip Number 2
Familiarise yourself with The Dilly and its offerings. Understanding the hotel's unique features and services will help you tailor your conversations and demonstrate genuine interest in the role.
✨Tip Number 3
Build connections within the industry. Attend local events or join hospitality groups to meet professionals who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 4
Prepare to discuss your experience with client relationships. Think of specific examples where you've successfully managed enquiries or increased sales leads, as this will be crucial in showcasing your fit for the role.
We think you need these skills to ace MEETINGS & EVENTS EXECUTIVE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in meetings and events management. Emphasise your customer service skills and any previous roles where you developed client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your dynamic personality and passion for hospitality. Mention specific examples of how you've successfully managed events or built client relationships in the past.
Showcase Your Attention to Detail: In your application, demonstrate your ability to handle multiple tasks efficiently. Provide examples of how you've produced detailed proposals or contracts in previous roles.
Highlight Your Team Player Attitude: Since the role requires collaboration with various teams, mention experiences where you've worked effectively as part of a team. This could include coordinating with colleagues or contributing to group projects.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Personality
As a Meetings & Events Executive, your dynamic personality is key. Be yourself during the interview and let your enthusiasm for hospitality shine through. This role requires a bold team player, so don’t be afraid to showcase your unique traits.
✨Demonstrate Client Relationship Skills
Prepare examples of how you've developed strong client relationships in the past. Discuss specific instances where you increased enquiries or secured repeat business. This will show your potential employer that you understand the importance of building rapport with clients.
✨Know the Details
Familiarise yourself with the responsibilities listed in the job description. Be ready to discuss how you would handle proposals, contracts, and client feedback. Showing that you understand the intricacies of the role will demonstrate your commitment and readiness.
✨Research the Company
Take some time to learn about Leonardo Hotels and The Dilly. Understanding their values, culture, and recent developments will help you tailor your responses and show that you're genuinely interested in being part of their team.