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- Tasks: Join us as a Host, serving food and drinks in a vibrant dining room.
- Company: The Midland Hotel is a leading hotel group with over 270 locations across the UK and Europe.
- Benefits: Enjoy special rates on hotel rooms, meals on duty, and a fun recognition scheme.
- Other info: Opportunities for progression and regular celebrations to foster team spirit.
- Why this job: Be part of a dynamic team in a stylish setting, perfect for creating memorable experiences.
- Qualifications: No experience necessary; just bring your passion for hospitality and a can-do attitude!
The predicted salary is between 20000 - 30000 £ per year.
The Midland – a sanctuary from the urban environment, a space to relax, recharge and calm the senses – an oasis in the heart of the city.
We have a great opportunity for a Host to join The Midland Hotel – Manchester, working in the new Mount Street Dining Room & Bar – serving food and drink from early morning to late evening, bringing together a bit of Northern hospitality with contemporary design. This will be the place for everyday special occasions.
Some Of The Perks You Could Enjoy Include
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
Your Responsibilities Will Be
- Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Experience We Expect
- Experience in food & beverage service beneficial but not essential
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment that demands excellence
- Experience of working with IT systems on various platforms
- Strong communication skills
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us! #J-18808-Ljbffr
Host - Sabine employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Sabine
✨Tip Number 1
Familiarise yourself with The Midland's unique offerings and atmosphere. Understanding the hotel's commitment to Northern hospitality and contemporary design will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Network with current employees or those in similar roles within the hospitality industry. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your customer service skills in a practical setting. Consider volunteering or taking part in events where you can practice your hospitality skills, as this hands-on experience can set you apart from other candidates.
✨Tip Number 4
Stay updated on trends in the food and beverage industry. Being knowledgeable about current dining trends and customer preferences can help you engage in meaningful conversations during interviews and show your passion for the role.
We think you need these skills to ace Host - Sabine
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service, even if it's not extensive. Emphasise any customer service roles you've had and showcase your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to exceptional guest service. Mention specific reasons why you want to work at The Midland and how you align with their values.
Showcase Your Communication Skills: In your application, demonstrate your strong communication skills. Use clear and concise language, and consider including examples of how you've effectively communicated in previous roles.
Highlight Your Problem-Solving Abilities: Mention any experiences where you've had to find creative solutions in a fast-paced environment. This will show your potential employer that you can handle the demands of the role.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your commitment to exceptional guest service, as this role is all about creating memorable experiences for guests.
✨Demonstrate Teamwork Skills
Since the role involves working closely with a team, be prepared to discuss examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to build effective working relationships and contribute positively to a team environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle guest enquiries. Think of specific scenarios where you took ownership of a task or found creative solutions to challenges, as these will showcase your hands-on approach.
✨Familiarise Yourself with the Company Culture
Research The Midland Hotel and its values before the interview. Understanding their commitment to Northern hospitality and contemporary design will help you align your answers with their culture, showing that you're a great fit for the team.