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- Tasks: Support a cluster of hotels by managing M&E customer enquiries and producing proposals.
- Company: Join Leonardo, a rapidly growing hotel group with over 270 hotels across the UK and Europe.
- Benefits: Enjoy special hotel rates, recognition schemes, meals at work, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values your personality and offers clear paths for progression.
- Qualifications: A passion for hospitality and excellent customer service skills are essential.
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
The predicted salary is between 28800 - 43200 £ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. As a Meetings & Events (M&E) Executive you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! As part of a vibrant team, you’ll be supporting a cluster of hotels to ensure that all M&E customer enquiries are dealt with efficiently.
Some Of The Perks You Could Enjoy Include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops.
- Meals at work.
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us.
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration.
- The important stuff: access to the Company Pension Scheme, Life Assurance, and Wellbeing Support.
- Ongoing job-related training programmes with clear paths for progression.
If You’re Our Ideal M&E Executive, You Will:
- Be yourself!
- Produce proposals for all M&E enquiries in line with customer requests.
- Develop strong client relationships to increase enquiries and business opportunities.
- Work closely with operational teams across your cluster of hotels to ensure we capture every detail.
- Gather feedback from clients – we love repeat business!
- Produce contracts and issue invoices to customers.
- Have a genuine passion for hospitality and delivering first-class customer service.
Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training, and clear progression within our vibrant and dynamic team.
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Cluster Meetings & Events Executive employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Meetings & Events Executive
✨Tip Number 1
Show your passion for hospitality during the interview. Share personal experiences where you went above and beyond for a guest or event, as this will demonstrate your commitment to first-class customer service.
✨Tip Number 2
Familiarise yourself with the cluster of hotels you'll be supporting. Research their unique offerings and recent events to discuss how you can contribute to their success in the role.
✨Tip Number 3
Network with current employees or industry professionals who have experience in meetings and events. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios related to M&E enquiries. Think about how you would manage client feedback and ensure repeat business, as this shows your proactive approach to client relationships.
We think you need these skills to ace Cluster Meetings & Events Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Meetings & Events Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Since the company values a dynamic personality, make sure to let your character shine through in your application. Use a friendly and engaging tone in your cover letter to reflect your enthusiasm for the role.
Highlight Relevant Experience: Emphasise any previous experience in hospitality or event management. Provide specific examples of how you have successfully managed customer enquiries or developed client relationships in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the Meetings & Events sector.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Dynamic Personality
As a Meetings & Events Executive, your personality is key. Be sure to showcase your enthusiasm and energy during the interview. Share examples of how your vibrant character has positively impacted your previous roles.
✨Demonstrate Your Customer Service Skills
This role requires a genuine passion for hospitality. Prepare to discuss specific instances where you delivered exceptional customer service or resolved issues effectively. Highlight your ability to build strong client relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in busy environments. Think of scenarios where you had to manage multiple enquiries or work under pressure, and be ready to explain how you handled them.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. Understanding their emphasis on teamwork and community will help you align your answers with what they are looking for in a candidate. Show that you’re not just a fit for the role, but for the team as well.
