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For Companies At a Glance
- Tasks: Be the friendly face of our hotel, managing check-ins and providing 5-star guest experiences.
- Company: Join Leonardo, a rapidly growing hotel group with over 270 locations across the UK and Europe.
- Benefits: Enjoy special room rates, company recognition schemes, meals at work, and wellness support.
- Why this job: Become part of a vibrant team that values your ideas and offers clear paths for career growth.
- Qualifications: Bring your warm personality, organisational skills, and passion for hospitality to the role.
- Other info: Participate in fun events like Thank You Week and annual Employee Awards Celebrations.
The predicted salary is between 20000 - 30000 £ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!
Some Of The Perks You Could Enjoy Include
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals at work
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If You’re Our Ideal Receptionist, You Will
- Be yourself!
- Be passionate to make a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us! #J-18808-Ljbffr
Receptionist employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Showcase your personality! As a Receptionist, being warm and friendly is key. When you get the chance to meet someone from the team or during an interview, let your genuine self shine through. This will help you stand out as a candidate who embodies the hotel's values.
✨Tip Number 2
Familiarise yourself with the hotel and its services. Knowing the ins and outs of what the hotel offers can give you an edge. Be prepared to discuss how you would enhance the guest experience with your local knowledge and recommendations.
✨Tip Number 3
Demonstrate your organisational skills in any interactions. Whether it's during a casual chat or a formal meeting, mention examples of how you've successfully managed busy situations in the past. This will show that you're ready for the fast-paced environment of a hotel.
✨Tip Number 4
Engage with the hotel’s community. Follow their social media pages and participate in discussions. This not only shows your interest but also helps you understand the company culture better, which you can reference in conversations during the application process.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: As a Receptionist, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your customer service skills.
Highlight Relevant Experience: Emphasise any previous experience in hospitality or customer service roles. Detail specific tasks you performed, such as managing check-ins and check-outs, to demonstrate your organisational skills and ability to handle busy environments.
Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description. Use keywords like 'dependable', 'courteous', and 'organisational skills' to align your application with what the hotel is looking for in their ideal candidate.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for hospitality. Mention why you want to work at Leonardo Hotels specifically and how you can contribute to their vibrant team culture.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Personality
As a Receptionist, you'll be the first point of contact for guests. Make sure to let your warm and friendly personality shine through during the interview. Share anecdotes that highlight your interpersonal skills and how you connect with people.
✨Demonstrate Organisational Skills
The role requires top-notch organisational skills. Be prepared to discuss how you manage multiple tasks efficiently. You might want to provide examples from previous experiences where you successfully handled busy situations.
✨Be Knowledgeable About the Hotel
Research the hotel and its offerings before the interview. Being able to discuss the hotel's amenities, local attractions, and any recent news will show your enthusiasm and commitment to providing excellent guest service.
✨Emphasise Teamwork
Since you'll be part of a vibrant team, it's important to convey your ability to work well with others. Share examples of how you've collaborated in past roles and how you can contribute positively to the team dynamic.
