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- Tasks: Be the friendly face of our hotel, welcoming guests and managing check-ins.
- Company: Join Leonardo Hotels, a fast-growing hospitality group with a vibrant culture.
- Benefits: Enjoy special room rates, meals at work, and a recognition scheme.
- Why this job: Make a real difference in guest experiences while developing your career.
- Qualifications: Bring your warm personality and organisational skills to the team.
- Other info: Access ongoing training and clear paths for progression in hospitality.
The predicted salary is between 20000 - 30000 £ per year.
As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!
Some Of The Perks You Could Enjoy Include:
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: earn vouchers to spend on a wide range of high street shops.
- Meals at work.
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us.
- Regular celebrations such as Thank You Week and Employee Awards Celebration.
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support.
- Ongoing job-related training programmes with clear paths for progression.
If You’re Our Ideal Receptionist, You Will:
- Be yourself!
- Be passionate to make a difference and eager to bring new ideas to the table.
- Be courteous to guests and colleagues at all times.
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city.
- Have top-notch organisational skills.
- Be dependable, and a reassuring influence for guests.
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. Your hard work and pace is valued, and we ensure you develop the knowledge and skills you need, along with regular coaching and training from your manager.
At Leonardo Hotels, our vision is to be the first choice for everyone who values genuine hospitality. We are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We put a big emphasis on career development and recruit our operations team members for personality. Each team member is individually valued and respected for who you are.
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system.
RECEPTIONIST employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RECEPTIONIST
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Leonardo Hotels. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first point of contact for guests. So, brush up on your communication and customer service skills. Role-play common scenarios with a friend to feel more confident when it comes to handling guest inquiries.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the role seriously and are ready to represent the hotel in style.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace RECEPTIONIST
Some tips for your application 🫡
Be Yourself!: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warm and friendly side.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight your organisational skills and any experience you have in hospitality to show us why you’re the perfect fit!
Show Enthusiasm: Express your passion for hospitality and eagerness to make a difference in your application. We love candidates who are excited about bringing new ideas to the table!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our vibrant team!
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Warmth
As a Receptionist, your personality is key! Make sure to showcase your friendly and approachable nature during the interview. Smile, maintain eye contact, and be genuinely enthusiastic about the role.
✨Know the Hotel Inside Out
Do your homework on Leonardo Hotels! Familiarise yourself with their values, services, and any recent news. This will not only impress your interviewers but also help you answer questions more effectively.
✨Demonstrate Organisational Skills
Since the role involves managing check-ins and check-outs, be prepared to discuss how you handle busy situations. Share examples from past experiences where you successfully organised tasks or managed time efficiently.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
