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For Companies At a Glance
- Tasks: Support the hotel team, interact with guests, and ensure a smooth night operation.
- Company: Join Leonardo Hotels, a vibrant and expanding hotel chain across the UK and Europe.
- Benefits: Enjoy special room rates, meals on duty, and employee recognition schemes.
- Why this job: Be part of a fun team, make guests happy, and gain valuable experience.
- Qualifications: No specific qualifications needed, just a friendly attitude and willingness to learn.
- Other info: Great opportunities for career progression and regular team events.
Overview
Be Yourself – Be a Bold Team Player – Be Leonardo. As a Casual Night Porter, you’ll be in the heart of the hotel, supporting your Head of Department and keeping things running smoothly. You’ll be part of a vibrant team, maximising guest satisfaction by delivering excellent guest care at all times. You’ll interact with guests at welcome and departure, shape their experience by getting involved in the kitchen to prepare room service orders, set Meeting & Event Rooms, and keep the hotel clean.
Responsibilities
- Interact with guests at welcome and departure and deliver high-quality guest care.
- Assist in the Kitchen to prepare room service orders and help set Meeting & Event Rooms.
- Keep the hotel clean and well-presented for guests.
- Be responsible for safety and security as part of the Night team.
- Carry out regular Fire Walks each night.
- Set out ambient breakfast items in the morning so it looks great.
Perks
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme with vouchers for high street shops.
- Meals on duty.
- Talent referral scheme with a bonus for referrals.
- Regular team events and Employee Awards Celebration.
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support.
- Ongoing job-related training programmes with progression paths.
Ideal Night Porter
- Be yourself and work as part of the Night team to ensure hotel safety and guest security.
- Carry out required safety procedures and maintain attention to detail in tasks such as breakfast setup.
About Leonardo Hotels
Our story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and we continue to grow with plans for major expansion. We value personality and have core values: Consistent, Friendly, Genuine, Positive and Willing.
At Leonardo Hotels each team member is valued and respected. Careers offer customer interaction, variety, and a fun, friendly working environment. We host summer barbecues, Christmas parties, Thank You Week, and birthday celebrations. We offer employee discounts on overnight stays and the Leo Points rewards system.
About Leonardo Hotel Exeter: This contemporary hotel is 0.6 miles from Exeter Cathedral and 1.3 miles from Exeter St Davids railway station. Rooms include free Wi-Fi, flat-screen TVs, desks, and tea/coffee making facilities. The property has a restaurant, a bar, a coffee shop, and 7 meeting rooms.
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NIGHT PORTER - CASUAL employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NIGHT PORTER - CASUAL
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out Leonardo Hotels online and see what they're all about. Understanding their values and culture will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and ready to showcase your personality and skills when you meet the hiring team.
✨Tip Number 3
Dress to impress! As a Night Porter, you'll be representing the hotel, so make sure you look smart and professional for your interview. A good first impression can go a long way in landing the job.
✨Tip Number 4
Don't forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you on their radar as they make their decision.
We think you need these skills to ace NIGHT PORTER - CASUAL
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant team.
Tailor Your Application: Make sure to customise your application for the Night Porter role. Highlight your relevant experience in guest care and any kitchen or cleaning duties you've done before. This shows us you’re serious about the position!
Show Enthusiasm: We love a positive attitude! In your application, express your excitement about working with us at Leonardo Hotels. Mention why you’re drawn to this role and how you can help create memorable experiences for our guests.
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Know the Hotel Inside Out
Before your interview, take some time to research Leonardo Hotels and their values. Familiarise yourself with the hotel’s amenities, services, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Guest Care Skills
As a Night Porter, guest satisfaction is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. Think about specific situations that highlight your ability to deliver high-quality care and how you handled challenges.
✨Demonstrate Team Spirit
Leonardo Hotels values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your collaborative spirit and how you contribute to a positive team environment, especially during busy or stressful times.
✨Prepare for Safety and Security Questions
Since safety is a crucial part of the Night Porter role, brush up on basic safety procedures and protocols. Be prepared to discuss how you would handle emergency situations or ensure guest security during your shift.
