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- Tasks: As a Night Porter, you'll ensure guest satisfaction and assist with room service orders.
- Company: Join Leonardo Hotels, a fast-growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, meals on duty, and a company-wide recognition scheme.
- Why this job: Be part of a vibrant team that values your hard work and offers clear career progression.
- Qualifications: No specific qualifications required, just bring your positive attitude and attention to detail!
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebrations.
The predicted salary is between 20000 - 28000 ÂŁ per year.
Be Yourself – Be a Bold Team Player– Be Leonardo
As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! Whilst working as part of a vibrant team, you’ll be maximising guest satisfaction by delivering excellent guest care at all times. As well as interacting with guests at welcome and departure, you’ll also be shaping their experience by getting involved in the Kitchen to prepare room service orders.
Some Of The Perks Our Colleagues Enjoy Include
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If You’re Our Ideal Night Porter, You Will
- Be yourself!
- (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
- Carry out regular Fire Walks each night
- Be detail-oriented: you’ll be setting out ambient breakfast items in the morning, and it needs to look great!
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
About Leonardo Hotel Derby
A 4-minute walk from Derby Cathedral, this upscale, contemporary hotel is also 5 minutes\’ walk from Derby Museum and Art Gallery, and 1.4 miles from Derby train station. Stylish, modern rooms come with free Wi-Fi, flat-screen TVs, desks, and tea and coffeemaking equipment. There\’s a contemporary restaurant and a bar serving comfort food and snacks, as well as a coffee bar. Other amenities include a gym and 5 meeting rooms.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off! #J-18808-Ljbffr
NIGHT PORTER employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NIGHT PORTER
✨Tip Number 1
Familiarise yourself with the hotel’s values and culture. Leonardo Hotels emphasises genuine hospitality and a friendly atmosphere, so be prepared to showcase your personality and how you align with these values during any interactions.
✨Tip Number 2
Network with current employees or those in similar roles. Engaging with them can provide insights into the day-to-day responsibilities of a Night Porter and help you understand what the team truly values in a candidate.
✨Tip Number 3
Demonstrate your commitment to guest satisfaction. Think of examples from your past experiences where you went above and beyond for guests, as this will resonate well with the hotel's focus on maximising guest care.
✨Tip Number 4
Prepare to discuss your ability to handle busy environments. As a Night Porter, you'll need to manage multiple tasks efficiently, so be ready to share how you thrive under pressure and maintain attention to detail.
We think you need these skills to ace NIGHT PORTER
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Night Porter position. Understand the key responsibilities and the skills required, such as guest care and attention to detail.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise any previous roles where you demonstrated teamwork, attention to detail, or guest interaction.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific reasons why you want to work at Leonardo Hotels and how you align with their values of being consistent, friendly, genuine, positive, and willing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is crucial for a Night Porter.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Personality
As a Night Porter, your personality is key! Be yourself and let your genuine character shine through during the interview. This role requires a friendly and approachable demeanour, so don’t be afraid to showcase your unique traits.
✨Demonstrate Team Spirit
Highlight your ability to work as part of a team. Share examples from previous experiences where you collaborated effectively with others, especially in busy environments. This will show that you can contribute positively to the vibrant team atmosphere.
✨Emphasise Attention to Detail
The job involves setting up breakfast items and ensuring guest satisfaction. Discuss your attention to detail and provide examples of how you've maintained high standards in previous roles. This will reassure them that you can handle the responsibilities of the position.
✨Prepare for Guest Interaction Scenarios
Since you'll be interacting with guests frequently, prepare for potential scenarios you might face. Think about how you would handle various situations, such as guest complaints or special requests, and be ready to discuss these during the interview.