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Leonardo Hotels UK & Ireland | Formerly Jurys Inn

HOTEL RECEPTIONIST - FRONT OFFICE TEAM MEMBER

London Full-Time 24000 - 36000 £ / year (est.) No home office possible

At a Glance

Tasks: Be the friendly face of The Dilly, welcoming guests and managing check-ins.
Company: Join Leonardo Hotels, a dynamic group with a rich history and exciting future.
Benefits: Enjoy special hotel rates, recognition schemes, meals on duty, and wellness support.
Why this job: Experience a vibrant team culture and opportunities for personal growth in hospitality.
Qualifications: Bring your warm personality, organisational skills, and passion for guest service.
Other info: Located in central London, The Dilly offers a unique blend of luxury and history.

The predicted salary is between 24000 - 36000 £ per year.

HOTEL RECEPTIONIST – FRONT OFFICE TEAM MEMBER

Join to apply for the HOTEL RECEPTIONIST – FRONT OFFICE TEAM MEMBER role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn

HOTEL RECEPTIONIST – FRONT OFFICE TEAM MEMBER

1 day ago Be among the first 25 applicants

Join to apply for the HOTEL RECEPTIONIST – FRONT OFFICE TEAM MEMBER role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn

Have you heard? The Dilly recently joined the Leonardo Hotels group and is now an iconic part of our Leonardo Royal Hotel portfolio. Bringing together luxury and history, The Dilly is one of London\’s finest hotels and once even had the patronage of King George V! Come Join Us

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at The Dilly!

Some Of The Perks Our Colleagues Enjoy Include

Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
Meals on duty
Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
Ongoing job-related training programmes with clear paths for progression

If You’re Our Ideal Receptionist, You Will

Be yourself!
Be passionate to make a difference and eager to bring new ideas to the table
Be courteous to guests and colleagues at all times
Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
Have top-notch organisational skills
Be dependable, and a reassuring influence for guests

Our story

The Dilly is one of central London’s premier hotel destinations. Its rich history and reputation is built on years of British tradition where guests will feel like they have taken a step back in time with the Edwardian heritage whilst enjoying all that central London has to offer. The Dilly is part of the Leonardo Hotels Limited Edition collection. Leonardo Hotels operates over 55 hotels across the UK & Ireland, with plans for major expansion over the years; there’s never been a more exciting time to join us!

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

About The Dilly, A Leonardo Royal Hotel

The Dilly on Piccadilly is in the heart of the action. We bring you the best of London\’s essence in our local cuisine, upbeat vibe and style. Bringing together luxury and history, The Dilly is one of London\’s finest hotels and once even had the patronage of King George V!

We are located in the beating heart of Piccadilly, directly up from Piccadilly Circus. Just a two minute walk from the Tube station, you can’t miss us. We are well connected with local cab companies and can arrange airport transfers from all the London airports, just let us know in advance.

About Leonardo Hotels

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

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Other
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Hospitality

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