CAUSAL RECEPTIONIST

CAUSAL RECEPTIONIST

Manchester Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our hotel, managing check-ins and providing 5-star guest experiences.
  • Company: Join Leonardo Hotels, a fast-growing hotel group with over 270 locations across Europe.
  • Benefits: Enjoy special room rates, meals at work, and a fun recognition scheme with bonuses.
  • Why this job: Become part of a vibrant team that values your personality and offers clear career progression.
  • Qualifications: Bring your passion for hospitality and top-notch organisational skills; no prior experience needed!
  • Other info: Participate in exciting events like Thank You Week and Employee Awards Celebrations.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Join to apply for the CAUSAL RECEPTIONIST role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn

4 days ago Be among the first 25 applicants

Join to apply for the CAUSAL RECEPTIONIST role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!

Some Of The Perks You Could Enjoy Include

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
  • Meals at work
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing job-related training programmes with clear paths for progression

If You’re Our Ideal Receptionist, You Will

  • Be yourself!
  • Be passionate to make a difference and eager to bring new ideas to the table
  • Be courteous to guests and colleagues at all times
  • Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
  • Have top-notch organisational skills
  • Be dependable, and a reassuring influence for guests

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!

About Hotel Gotham

Gotham is presented as a plush hotel, with an exclusive club bar and a fabulous dining venue. It can be an escape, a multisensory experience, and above all, a place to have fun.

Gotham is located at 100 King Street in the central conservation area and is housed in one of the city’s grandest, listed buildings – a former premises of Midland Bank. Standing at the head of King Street, proudly atop the hill amidst architectural nods to the Grecian and Baroque, Hotel Gotham draws inspiration from these surroundings and rises up like an imposing castle of stone and steel. Designed by Edwin Lutyens in 1928 in the Art Deco style of the time, is it any wonder it was referred to as ‘The King’? In terms of architecture, the neoclassical design is unusual for Manchester. But we quite like that. We celebrate difference at Gotham.

Behind the scenes

Hotel Gotham naturally draws attention to itself. It hit the national news in 2010 when it was alleged that safe deposit boxes containing jewellery and gold, not to mention master tapes from Joy Division and New Order recording sessions, were found on the site. Gotham was always going to be unpredictable and make a statement. It was always going to be a unique experience, a spectacular destination, with a taste for the theatrical. This is why we wanted to bring it to the Manchester Stage. At Gotham, we believe that luxury is as important as location and history. We believe style should complement substance, and we are not too taken by the idea of compromise. We don’t see Gotham as your average hotel. From day one it was always going to be special. As Foo Foo Lammar once said ‘If you’re a star, why not twinkle.’

About Leonardo Hotels

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative

  • Industries

    Hospitality

Referrals increase your chances of interviewing at Leonardo Hotels UK & Ireland | Formerly Jurys Inn by 2x

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CAUSAL RECEPTIONIST employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn

At Leonardo Hotels UK & Ireland, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As a Causal Receptionist, you'll enjoy excellent employee benefits, including special rates on hotel stays, a company-wide recognition scheme, and ongoing training opportunities that pave the way for career progression. With a focus on genuine hospitality and a fun, engaging culture, working at our Manchester location offers a unique chance to be part of a fast-growing hotel group that celebrates individuality and teamwork.
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Contact Detail:

Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CAUSAL RECEPTIONIST

✨Tip Number 1

Familiarise yourself with the hotel and its unique offerings. Knowing about Hotel Gotham's history and its luxurious features can help you engage with guests and provide them with tailored recommendations.

✨Tip Number 2

Showcase your personality during any interactions, whether in person or over the phone. Leonardo Hotels values genuine hospitality, so let your warm and friendly nature shine through to make a memorable first impression.

✨Tip Number 3

Prepare to discuss your organisational skills and how you handle busy environments. As a receptionist, you'll need to juggle multiple tasks, so sharing examples of your multitasking abilities can set you apart.

✨Tip Number 4

Research common guest queries and local attractions. Being knowledgeable about the area will not only impress your interviewers but also demonstrate your eagerness to enhance the guest experience.

We think you need these skills to ace CAUSAL RECEPTIONIST

Excellent Communication Skills
Customer Service Orientation
Organisational Skills
Attention to Detail
Problem-Solving Skills
Teamwork and Collaboration
Time Management
Adaptability
Knowledge of Hotel Management Software
Multitasking Abilities
Positive Attitude
Local Area Knowledge
Dependability
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Receptionist. Emphasise your customer service skills, organisational abilities, and any previous hospitality experience.

Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Leonardo Hotels specifically and how you can contribute to their team culture.

Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and problem-solving. These are crucial for a Receptionist role where interaction with guests is key.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is important in a front-of-house position.

How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn

✨Show Your Personality

As a Receptionist, you'll be the first point of contact for guests. Make sure to bring your warm and friendly personality to the interview. Share examples of how you've made guests feel welcome in previous roles.

✨Demonstrate Organisational Skills

The role involves managing check-in and check-out processes efficiently. Be prepared to discuss how you stay organised in busy environments and provide specific examples of your time management skills.

✨Be Knowledgeable About the Area

Guests will often ask for local recommendations. Research the area around the hotel and be ready to share your insights on attractions, restaurants, and activities that would enhance a guest's stay.

✨Emphasise Teamwork

Leonardo Hotels values collaboration. Highlight your ability to work as part of a team and share experiences where you've successfully collaborated with colleagues to achieve common goals.

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