At a Glance
- Tasks: Be the friendly face of our hotel, managing check-ins and providing 5-star guest service.
- Company: Join Leonardo Hotels, a fast-growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, meals at work, and a fun recognition scheme with bonuses.
- Why this job: Be part of a vibrant team, develop your skills, and enjoy a supportive work culture.
- Qualifications: No prior experience needed, just bring your passion for hospitality and a friendly attitude.
- Other info: Work in the heart of London at The Dilly, a historic hotel with a lively atmosphere.
24-HOURS PART TIME NIGHT FRONT OFFICE TEAM MEMBER
Join to apply for the 24-HOURS PART TIME NIGHT FRONT OFFICE TEAM MEMBER role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
24-HOURS PART TIME NIGHT FRONT OFFICE TEAM MEMBER
Join to apply for the 24-HOURS PART TIME NIGHT FRONT OFFICE TEAM MEMBER role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Night Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you.
Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!
Some Of The Perks You Could Enjoy Include
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals at work
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If You’re Our Ideal Receptionist, You Will
- Be yourself!
- Be passionate to make a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
About The Dilly, A Leonardo Royal Hotel
The Dilly on Piccadilly is in the heart of the action. We bring you the best of London\’s essence in our local cuisine, upbeat vibe and style. Bringing together luxury and history, The Dilly is one of London\’s finest hotels and once even had the patronage of King George V!
We are located in the beating heart of Piccadilly, directly up from Piccadilly Circus. Just a two minute walk from the Tube station, you can’t miss us. We are well connected with local cab companies and can arrange airport transfers from all the London airports, just let us know in advance.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Other
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Industries
Hospitality
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24-HOURS PART TIME NIGHT FRONT OFFICE TEAM MEMBER employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24-HOURS PART TIME NIGHT FRONT OFFICE TEAM MEMBER
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of Leonardo Hotels, especially The Dilly, will help you engage confidently with guests and showcase your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Night Receptionist, you'll be the first point of contact for guests, so demonstrating your ability to provide excellent service is crucial.
✨Tip Number 3
Network with current employees or those in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss your availability and flexibility. Since this is a part-time night position, showing that you're adaptable and willing to work varied shifts can set you apart from other candidates.
We think you need these skills to ace 24-HOURS PART TIME NIGHT FRONT OFFICE TEAM MEMBER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any previous roles where you interacted with guests, showcasing your warm and friendly personality.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality. Mention specific reasons why you want to work at Leonardo Hotels and how your values align with theirs, such as being courteous and dependable.
Showcase Your Skills: In your application, highlight key skills that are essential for the Night Front Office Team Member role, such as organisational skills, ability to handle check-in/check-out processes, and providing local recommendations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Personality
As a Night Receptionist, you'll be the first face guests see. Bring your warm and friendly personality to the interview. Share experiences that highlight your ability to connect with people and create a welcoming atmosphere.
✨Demonstrate Organisational Skills
The role requires top-notch organisational skills. Be prepared to discuss how you manage tasks efficiently, especially during busy periods. Use examples from past experiences where you successfully handled multiple responsibilities.
✨Be Knowledgeable About the Hotel
Research Leonardo Hotels and The Dilly before your interview. Familiarise yourself with their values, services, and local attractions. This shows your enthusiasm for the role and helps you provide insightful recommendations to guests.
✨Emphasise Teamwork
Working as part of a vibrant team is crucial in this role. Share examples of how you've collaborated with others in previous jobs. Highlight your ability to support colleagues and contribute positively to a team environment.