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For Companies At a Glance
- Tasks: Lead and manage all Guest Service operations to ensure an exceptional guest experience.
- Company: Join the dynamic team at Leonardo Hotels, known for its commitment to excellence.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work environment.
- Why this job: Be at the forefront of hospitality, making a real difference in guests' experiences.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: Exciting career growth potential in a fast-paced, rewarding industry.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
As a Rooms Division Manager, you will be in charge of the Housekeeping, Front of House, Maintenance and Guest Relations teams to ensure Hotel Operations run like a clockwork. You will be leading your team of Managers to ensure all guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You are responsible for managing all aspects of Guest Servi…
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Rooms Division Manager employer: Leonardo Hotels Head Office Birmingham
Contact Detail:
Leonardo Hotels Head Office Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rooms Division Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Leonardo Hotels. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest service shine through. Share stories about how you've gone above and beyond for guests in the past.
✨Tip Number 3
Do your homework! Research Leonardo Hotels and their values. Tailor your answers in interviews to show how your experience aligns with their mission of delivering an excellent guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Leonardo Hotels.
We think you need these skills to ace Rooms Division Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing guest services and operational areas. We want to see how you've delivered excellent guest experiences in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Rooms Division Manager role. Share your passion for hospitality and how you can contribute to our team at Leonardo Hotels.
Showcase Relevant Skills: When filling out your application, emphasise skills that are crucial for this role, like leadership, communication, and problem-solving. We’re looking for someone who can manage all aspects of guest service with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the hiring process!
How to prepare for a job interview at Leonardo Hotels Head Office Birmingham
✨Know Your Guest Service Fundamentals
Before the interview, brush up on your knowledge of guest service operations. Understand the key areas that a Rooms Division Manager oversees, such as front desk management, housekeeping, and guest relations. This will help you speak confidently about how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Rooms Division Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you resolved conflicts or improved team performance, and be ready to share these stories during the interview.
✨Demonstrate Problem-Solving Abilities
In the hospitality industry, challenges can arise at any moment. Be prepared to discuss how you've handled difficult situations in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Research Leonardo Hotels
Familiarise yourself with Leonardo Hotels' values, mission, and recent developments. This knowledge will not only show your genuine interest in the company but also allow you to tailor your responses to align with their goals and culture during the interview.
