At a Glance
- Tasks: Manage night audits, balance accounts, and assist guests with a vibrant team.
- Company: Join a fast-growing hotel group with a supportive community.
- Benefits: Enjoy special hotel rates, recognition schemes, and meals on duty.
- Other info: Access to training programmes and clear paths for progression.
- Why this job: Be part of a dynamic team and develop your career in hospitality.
- Qualifications: Confident communication skills and a positive attitude.
The predicted salary is between 988 - 1219 € per month.
Be Yourself – Be a Bold Team Player– Be Leonardo. As a Night Auditor, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be running the night audit, balancing the end‑of‑day accounts and working as part of a vibrant team to exceed our guests’ expectations.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company‑wide recognition scheme for being your fabulous self.
- Meals on duty.
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us.
- Regular celebrations such as Thank You Week and Employee Awards Celebration.
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support.
- Ongoing job‑related training programmes with clear paths for progression.
If you’re our ideal Night Auditor, you will:
- Be yourself! (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests.
- Be confident speaking with guests, whether at the desk, by email or over the phone.
- Bring your positivity to work with you every day.
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen.
Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our “NEW Team Coach” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Night Auditor in Newcastle upon Tyne employer: Leonardo Hotel Newcastle
At Leonardo Hotels, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. As a Night Auditor, you'll enjoy unique benefits such as special room rates across the UK and Europe, a company-wide recognition scheme, and opportunities for professional growth through ongoing training programmes. Join us in a dynamic environment where your contributions are celebrated, and you can build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor in Newcastle upon Tyne
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the services and amenities offered, so you can chat confidently with guests. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. They can provide insider tips and might even refer you for the Night Auditor position, which could give you a leg up in the application process.
✨Tip Number 3
Practice your guest interaction skills! Role-play common scenarios you might face as a Night Auditor, like handling inquiries or resolving issues. This will boost your confidence and prepare you for those tricky interview questions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Leonardo community and ready to be part of our vibrant team!
We think you need these skills to ace Night Auditor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show off your personality and how you can bring that positive vibe to our team.
Tailor Your Application:Make sure to tailor your application to the Night Auditor role. Highlight your relevant experience and skills that match what we’re looking for, like your ability to handle busy situations and build rapport with guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you’ve got to offer as part of our vibrant team.
How to prepare for a job interview at Leonardo Hotel Newcastle
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Auditor does. Familiarise yourself with the responsibilities like running the night audit and balancing accounts. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Night Auditor, you'll be interacting with guests regularly. Prepare examples of how you've built rapport with customers in the past. Whether it's through face-to-face interactions or over the phone, demonstrating your communication skills will set you apart.
✨Bring Your Positivity
The job requires a positive attitude, especially during busy nights. Think of times when you've maintained a cheerful demeanour under pressure. Sharing these experiences can highlight your ability to contribute to a vibrant team atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or training programmes available. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
