Leonardo Hotel Newcastle is seeking a Front Office Manager to lead the front desk team, set service standards, and ensure smooth operation of all guest touchpoints. You’ll drive guest satisfaction and support daily hotel operations on a busy shifts schedule.
You’ll act as an ambassador for Leonardo Hotels, mentor colleagues, and collaborate with other departments to deliver memorable experiences. Duties include overseeing duty manager shifts and delivering KPI targets with a fun, Engaged team.
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Guest Experience Leader - Front Office Manager in Newcastle upon Tyne employer: Leonardo Hotel Newcastle
At Leonardo Hotel Newcastle, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work culture that prioritises professional growth and development. As a Commis Chef, you will benefit from ongoing training programmes and clear progression paths, all while working in a vibrant environment dedicated to exceptional guest care. Join us to be part of a team that values your contributions and encourages your culinary journey.
