Guest Experience Leader: Hotel Operations & Growth in Newcastle upon Tyne

Guest Experience Leader: Hotel Operations & Growth in Newcastle upon Tyne

Newcastle upon Tyne Full-Time No working from home possible
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Leonardo Hotel Newcastle Quayside is seeking a Duty Manager to lead guest services and support day-to-day hotel operations. You will drive exceptional guest care, mentor teams, and ensure standards across all departments are met in line with SOPs.

You will work closely with Heads of Departments, handle guest feedback, assist with recruitment and training, and uphold Health & Safety regulations. A proactive, brand‑aware leader who thrives in a busy hospitality environment will excel.

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Guest Experience Leader: Hotel Operations & Growth in Newcastle upon Tyne employer: Leonardo Hotel Newcastle Quayside

Leonardo Hotel Newcastle Quayside is an excellent employer, offering a vibrant work culture where teamwork and collaboration are at the heart of our operations. With a strong focus on employee growth through ongoing training and clear progression paths, we ensure that our staff feel valued and supported in their roles. Join us in a fast-paced kitchen environment where diversity and respect are celebrated, making every day rewarding and meaningful.

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Contact Details:

Leonardo Hotel Newcastle Quayside Recruitment Team