At a Glance
- Tasks: Be the friendly face of our hotel, handling check-ins and guest queries with genuine hospitality.
- Company: Join the vibrant Leonardo Hotel Newcastle Quayside team in a bustling city-centre location.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities to grow your career in hospitality.
- Other info: Join a supportive team and promote local attractions while enhancing guest experiences.
- Why this job: Make guests feel welcome and create memorable experiences in a dynamic environment.
- Qualifications: Looking for personable individuals with great communication skills and a passion for service.
The predicted salary is between 24750 - 30250 £ per year.
Leonardo Hotel Newcastle Quayside is seeking a welcoming Receptionist to be the face of the hotel, handling check-in/check-out and guest queries with genuine hospitality.
You’ll collaborate with departments to deliver a seamless guest experience and promote local attractions in a busy city-center setting.
We’re looking for a personable team member who can maintain high service standards, manage bookings efficiently, and contribute to a positive guest journey from arrival to departure.
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Guest Experience Front Desk Concierge employer: Leonardo Hotel Newcastle Quayside
Leonardo Hotel Newcastle Quayside is an excellent employer, offering a vibrant work culture where teamwork and collaboration are at the heart of our operations. With a strong focus on employee growth through ongoing training and clear progression paths, we ensure that our staff feel valued and supported in their roles. Join us in a fast-paced kitchen environment where diversity and respect are celebrated, making every day rewarding and meaningful.
Contact Details:
Leonardo Hotel Newcastle Quayside Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Front Desk Concierge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leonardo Hotel Newcastle Quayside. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leonardo Hotel Newcastle Quayside
Don't be shy about reaching out to Leonardo Hotel Newcastle Quayside directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience Front Desk Concierge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leonardo Hotel Newcastle Quayside and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leonardo Hotel Newcastle Quayside
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
