Duty Manager

Duty Manager

Gateshead Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Leonardo Hotel Newcastle Quayside

At a Glance

  • Tasks: Supervise hotel operations and inspire your team to deliver exceptional guest experiences.
  • Company: Join Leonardo, a rapidly growing hotel group with over 270 hotels across the UK and Europe.
  • Benefits: Enjoy perks like special hotel rates, meals on duty, and a company-wide recognition scheme.
  • Why this job: Be part of a vibrant team culture with opportunities for development and progression in hospitality.
  • Qualifications: Experience in a branded hotel or restaurant is preferred; strong problem-solving skills are essential.
  • Other info: Participate in fun team celebrations and ongoing training programmes for career growth.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Be Yourself Be an Inspiration to Your Team Be Leonardo

As a Duty Manager, youll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. Take a deep breath because youll be stepping into a busy role! Youll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exc…

ZIPC1_UKCT

Duty Manager employer: Leonardo Hotel Newcastle Quayside

At Leonardo Hotels, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As a Duty Manager, you'll enjoy a range of benefits including an enhanced pension plan, special room rates across our hotels, and opportunities for professional growth through ongoing training programmes. Join us in celebrating our successes with fun events and recognition schemes that make you feel appreciated as part of the Leonardo community.
Leonardo Hotel Newcastle Quayside

Contact Detail:

Leonardo Hotel Newcastle Quayside Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with the specific operations of the hotel you're applying to. Understanding their unique offerings and guest experience can help you stand out during interviews, as you'll be able to discuss how you can contribute to their success.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience in branded hotels. Attend local events or join online forums to connect with professionals who can provide insights or even refer you to opportunities at StudySmarter.

✨Tip Number 3

Showcase your problem-solving skills by preparing examples of past experiences where you've successfully managed conflicts or complaints. This will demonstrate your ability to handle the fast-paced nature of the role effectively.

✨Tip Number 4

Research the company culture at Leonardo Hotels. Understanding their values and community initiatives will allow you to align your answers during interviews, showing that you're not just a fit for the role but also for the team.

We think you need these skills to ace Duty Manager

Strong Operational Knowledge
Team Leadership
Excellent Communication Skills
Problem-Solving Skills
Conflict Management
Coaching and Training
Customer Service Excellence
Adaptability
Time Management
Collaboration with HR
Attention to Detail
Ability to Work Under Pressure
Versatility in Roles
Experience in Hospitality Industry

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Duty Manager position. Understand the key responsibilities and required skills, such as operational knowledge and problem-solving abilities.

Tailor Your CV: Customise your CV to highlight relevant experience in hospitality, particularly in roles that demonstrate your ability to manage operations and lead a team. Use specific examples that showcase your versatility and ability to thrive in fast-paced environments.

Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Leonardo Hotels and how your values align with theirs. Be sure to include examples of how you've inspired teams or exceeded guest expectations in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Leonardo Hotel Newcastle Quayside

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.

✨Demonstrate Leadership Skills

As a Duty Manager, you'll be inspiring your team. Prepare to discuss your leadership style and provide examples of how you've successfully motivated and coached team members in the past.

✨Prepare for Problem-Solving Scenarios

Expect to be asked about how you would handle various challenges that may arise in a busy hotel environment. Think of specific situations where you've resolved conflicts or complaints effectively and be ready to share those stories.

✨Research the Company Culture

Familiarise yourself with the values and culture of the hotel group. Be prepared to discuss how your personal values align with theirs and how you can contribute to their vibrant team atmosphere.

Duty Manager
Leonardo Hotel Newcastle Quayside
Location: Gateshead
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