Front Office Manager: Lead Guest Experience & Team

Front Office Manager: Lead Guest Experience & Team

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team and ensure exceptional guest experiences at our hotel.
  • Company: Join the Leonardo Hotel Middlesbrough, known for its commitment to guest service excellence.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
  • Other info: Collaborate with various departments to create a positive workplace culture.
  • Why this job: Be an ambassador for the brand and shape memorable experiences for guests.
  • Qualifications: Experience in hospitality management and strong leadership skills.

The predicted salary is between 31500 - 38500 Β£ per year.

Leonardo Hotel Middlesbrough is hiring a Front Office Manager to direct the Front Office department and oversee daily operations.

You will lead a vibrant team, drive guest service excellence and act as an ambassador for the Leonardo brand during busy periods and beyond.

You'll shape a positive, engaging work environment, deliver on KPIs, and collaborate with other departments to ensure memorable guest experiences at our Middlesbrough hotel.

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Front Office Manager: Lead Guest Experience & Team employer: Leonardo Hotel Middlesbrough

At Leonardo Hotel Middlesbrough, we pride ourselves on being an excellent employer that fosters a collaborative and inclusive kitchen culture. Our commitment to employee growth is evident through our comprehensive training programmes and clear progression opportunities, ensuring that every team member can thrive while delivering memorable meals to our guests.

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Contact Details:

Leonardo Hotel Middlesbrough Recruitment Team

We think you need these skills to ace Front Office Manager: Lead Guest Experience & Team

Communication Skills
Problem-Solving Skills
Leadership Skills
Team Management
Attention to Detail
Time Management
Adaptability