At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and managing check-in/check-out.
- Company: Join the vibrant Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Enjoy special room rates, recognition schemes, and wellness activities.
- Other info: Ongoing training and clear paths for progression in a supportive environment.
- Why this job: Make a difference in guests' experiences while growing your career in hospitality.
- Qualifications: Passionate, organised, and dependable with great communication skills.
The predicted salary is between 20000 - 25000 € per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!
If you’re our ideal Receptionist, you will:
- Be passionate to make a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests
Some of the perks our Receptionist could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Receptionist? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Receptionist in Manchester employer: Leonardo Hotel Manchester
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Receptionist, you'll not only enjoy special rates on hotel stays and a variety of wellbeing initiatives, but you'll also benefit from ongoing training and clear paths for career progression within our extensive network of over 55 hotels across the UK & Ireland. Join us to be part of a community that truly cares for its colleagues as much as its guests, ensuring a rewarding and meaningful employment experience.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Manchester
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out their website and social media. This way, you can chat about what makes them special and show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first face guests see, so role-play with a friend or family member. Nail that warm and friendly personality they’re looking for, and don’t forget to smile!
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you juggled multiple tasks. Being able to share these stories will highlight your dependability and reassure the interviewers that you can handle the busy role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Leonardo community. Don’t miss out on this opportunity to shine!
We think you need these skills to ace Receptionist in Manchester
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your warm and friendly personality is key! Let that shine through in your written application. Use a conversational tone and don’t be afraid to show us who you are!
Highlight Your Organisational Skills:We want to see how you manage tasks and keep things running smoothly. Share examples of your top-notch organisational skills in your application to show us you can handle the busy role with ease.
Be Courteous and Professional:Remember, you’ll be the first point of contact for our guests. Make sure your application reflects your courteous nature and professionalism. A polite and respectful tone goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Leonardo Hotel Manchester
✨Show Your Personality
As a Receptionist, your warm and friendly personality is key. During the interview, let your true self shine through! Share personal anecdotes that highlight your customer service skills and how you connect with guests.
✨Know the Hotel Inside Out
Do your homework on the hotel and its offerings. Familiarise yourself with local attractions and services so you can confidently provide recommendations. This shows your enthusiasm for the role and your commitment to enhancing guest experiences.
✨Demonstrate Team Spirit
Being part of a vibrant team is crucial. Talk about your previous experiences working in teams, how you contribute positively, and how you handle busy situations. Highlighting your ability to collaborate will resonate well with the interviewers.
✨Prepare for Common Scenarios
Think about common challenges a Receptionist might face, like handling difficult guests or managing multiple check-ins at once. Prepare examples of how you've successfully navigated similar situations in the past to showcase your problem-solving skills.
