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- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring a smooth check-in and check-out.
- Company: Join a rapidly growing hotel group with a vibrant team culture.
- Benefits: Enjoy special hotel rates, recognition schemes, meals at work, and wellness support.
- Why this job: Make a real difference in guests' experiences while developing your hospitality skills.
- Qualifications: Passionate, organised, and dependable individuals with a flair for customer service.
- Other info: Access ongoing training and clear paths for career progression in a supportive environment.
The predicted salary is between 1000 - 1400 ÂŁ per month.
Be Yourself – Be a Bold Team Player – Be Leonardo. As a Receptionist, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops.
- Meals at work.
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us.
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration.
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you’re our ideal Receptionist, you will:
- Be yourself!
- Be passionate to make a difference and eager to bring new ideas to the table.
- Be courteous to guests and colleagues at all times.
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city.
- Have top-notch organisational skills.
- Be dependable, and a reassuring influence for guests.
Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Receptionist in Manchester employer: Leonardo Hotel Manchester Piccadilly
Contact Detail:
Leonardo Hotel Manchester Piccadilly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Manchester
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Leonardo Hotels. Familiarise yourself with their values and what makes them stand out. This way, you can show off your enthusiasm and knowledge during your chat!
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first point of contact for guests. So, role-play with a friend or family member to nail that warm and friendly vibe. Show us how you can make someone feel welcome right from the start!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent the hotel in style!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your personality and passion for hospitality right from the get-go!
We think you need these skills to ace Receptionist in Manchester
Some tips for your application 🫡
Show Your Personality: As a Receptionist, your warm and friendly vibe is key! Let your personality shine through in your application. We want to see the real you, so don’t hold back!
Tailor Your Application: Make sure to customise your application to highlight your organisational skills and customer service experience. We love seeing how you can bring new ideas to the table!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Leonardo Hotel Manchester Piccadilly
✨Show Your Personality
As a Receptionist, your warm and friendly personality is key. During the interview, let your true self shine through. Share personal anecdotes that highlight your customer service skills and how you connect with guests.
✨Know the Hotel Inside Out
Do your homework on the hotel and its offerings. Familiarise yourself with the services, local attractions, and any unique features. This will not only impress the interviewers but also show your enthusiasm for the role.
✨Demonstrate Team Spirit
Being part of a vibrant team is crucial in this role. Talk about your experiences working in teams, how you support colleagues, and how you contribute to a positive work environment. Highlight your ability to collaborate and communicate effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and organisational skills. Prepare for scenarios like handling difficult guests or managing busy check-in times. Think of examples from past experiences where you successfully navigated similar situations.
