Night Porter in Watford

Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! The Night Porter will support the smooth running and objectives of the Front Office department.

All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards and collaborate closely with other departments within the hotel.

You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role!

Whilst working as part of a vibrant team, you’ll be maximising guest satisfaction by delivering excellent guest care at all times. As well as interacting with guests at welcome and departure, you’ll also be shaping their experience by getting involved in the Kitchen to prepare room service orders.

Responsibilities

• Take responsibility for the safety and security of the hotel and our guests alongside your Night team colleagues.
• Carry out regular Fire Walks each night.
• Be detail‑oriented by setting out ambient breakfast items in the morning so they look great.

Perks & Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe.
• Company‑wide recognition scheme – earn vouchers to spend at a wide range of high‑street shops.
• Talent referral scheme.
• Thank You Week – includes ice‑cream trucks, yoga classes and other activities.
• Wellbeing calendar.
• Ongoing job‑related training programmes with clear paths for progression.

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes toward disability and provide opportunities ensuring everyone is able to fulfil their potential at work.