At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have a fantastic stay overnight.
- Company: Join Leonardo Hotel Management, a leader in hospitality with a focus on guest satisfaction.
- Benefits: Flexible hours, competitive pay, and opportunities for career advancement.
- Other info: Perfect for night owls looking to gain experience in the hospitality industry.
- Why this job: Make a real difference in guests' experiences while working in a vibrant environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 28103 - 34348 £ per year.
Leonardo Hotel Management (UK) Limited in Swindon is seeking a Casual Night Porter to join our Front Office team and help deliver memorable guest experiences across our busy hotel.
You’ll play a key ambassador role, support security, safety and guest service while keeping clockwork operations overnight.
You’ll interact with guests during arrival and departure, assist with room service orders, and collaborate with other departments to ensure every guest leaves with a positive impression.
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Night Front Desk & Guest Care Ambassador in Swindon employer: Leonardo Hotel Management (UK) Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Food and Beverage Assistant, you'll enjoy unique benefits such as special rates on hotel rooms, a company-wide recognition scheme, and ongoing training programmes that pave the way for your career progression in the hospitality industry. Join us to be part of a community that not only prioritises exceptional guest experiences but also invests in the well-being and growth of its employees.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk & Guest Care Ambassador in Swindon
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Leonardo Hotel Management (UK) Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Front Desk & Guest Care Ambassador in Swindon
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Leonardo Hotel Management (UK) Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Leonardo Hotel Management (UK) Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Leonardo Hotel Management (UK) Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Leonardo Hotel Management (UK) Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
