At a Glance
- Tasks: Be the vibrant host, leading events and ensuring customer satisfaction.
- Company: Join Leonardo Hotels, a welcoming and inclusive workplace.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Other info: Opportunities for growth with ongoing training and support.
- Why this job: Make a real impact on guest experiences and lead exciting events.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Act as a vibrant host for customers and excel at recognising their needs; customer retention is crucial.
- Be hands-on and visible in the operation, leading the team and multitasking.
- Own the maintenance of hotel facilities and equipment.
- Establish strong communication relationships with organisers and other departments.
- Ensure staffing levels are adequate for upcoming events (INDLH).
Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: earn vouchers for high-street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and many more.
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
About the Employer
At Leonardo Hotels, we are committed to creating a welcoming, inclusive workplace where everyone is valued. We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to support disability inclusion and provide opportunities for all employees to reach their potential.
Conference & Banqueting Lead: Guest Experience & Events in Stretton employer: Leonardo Hotel Management (UK) Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work environment where every team member is valued and empowered to excel. With exceptional benefits such as special room rates across the UK and Europe, a company-wide recognition scheme, and ongoing training programmes that promote career progression, we ensure our employees thrive both personally and professionally. Located in a dynamic setting, our commitment to wellbeing and community engagement makes us an outstanding employer for those seeking a meaningful and rewarding career in hospitality.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Lead: Guest Experience & Events in Stretton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Leonardo Hotels' values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your hosting skills! Since the role is all about guest experience, think of ways to demonstrate your ability to connect with customers. Maybe role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work at Leonardo Hotels and might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep an eye out for opportunities that match your skills.
We think you need these skills to ace Conference & Banqueting Lead: Guest Experience & Events in Stretton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your vibrant personality shine through! We want to see how you can bring energy and enthusiasm to the role, so don’t be afraid to express yourself.
Tailor Your Experience:Make sure to highlight your relevant experience in guest relations and event management. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Your Hosting Skills
As a Conference & Banqueting Lead, you'll need to be a vibrant host. During the interview, share examples of how you've recognised and met customer needs in past roles. This will demonstrate your ability to create a welcoming atmosphere.
✨Demonstrate Multitasking Abilities
Being hands-on and visible is key in this role. Prepare to discuss specific situations where you successfully managed multiple tasks at once. Highlighting your organisational skills will show that you're ready for the fast-paced environment.
✨Communicate Effectively
Strong communication is essential for building relationships with organisers and other departments. Practice articulating how you've fostered collaboration in previous jobs. This will showcase your ability to work well with others and ensure smooth event operations.
✨Understand Staffing Needs
Make sure you’re familiar with how to assess staffing levels for events. Be ready to talk about your experience in scheduling and managing teams. This will illustrate your proactive approach to ensuring events run smoothly.
