At a Glance
- Tasks: Lead the M&E operation and create unforgettable experiences for guests.
- Company: Join a vibrant team at Leonardo Hotels, where individuality is celebrated.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Other info: Opportunities for growth in a diverse and inclusive workplace.
- Why this job: Be a key player in delivering exceptional events and making lasting memories.
- Qualifications: Strong leadership and communication skills with a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As a Meetings and Events (M&E) Supervisor, you’ll be keeping the M&E operation running like clockwork and leading your team to ensure our guests have an incredible experience with us.
Key Responsibilities
- Be a vibrant host for customers and an expert in recognising their needs—customer retention is a crucial part of this role!
- Be hands on and visible in the operation with the ability to lead and multi‑task.
- Keep the details in mind—take ownership for ensuring the hotel facilities and equipment are well‑maintained.
- Have great communication skills—establish relationships with organisers and other departments within the hotel.
- Ensure staffing levels are adequate for upcoming events.
- Assist the F&B Team whenever M&E is not busy.
Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company‑wide recognition scheme: earn vouchers to spend on a wide range of high‑street shops
- Talent referral scheme
- Thank You Week: ice‑cream trucks, yoga classes, and more
- Wellbeing Calendar
- Ongoing job‑related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability and provide opportunities ensuring everyone can fulfil their potential at work.
M&E Operation Supervisor in Southampton employer: Leonardo Hotel Management (UK) Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to be themselves. As an M&E Operation Supervisor, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes for career progression, and a commitment to employee wellbeing through initiatives like Thank You Week. Join us in creating unforgettable experiences for our guests while being part of a supportive team that values diversity and personal growth.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land M&E Operation Supervisor in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leonardo Hotel Management (UK) Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leonardo Hotel Management (UK) Limited
Don't be shy about reaching out to Leonardo Hotel Management (UK) Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace M&E Operation Supervisor in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leonardo Hotel Management (UK) Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
