At a Glance
- Tasks: Support hotel operations and create memorable guest experiences during the night shift.
- Company: Join the vibrant Leonardo Hotels community across the UK & Ireland.
- Benefits: Special room rates, recognition schemes, wellness activities, and career progression training.
- Other info: Inclusive workplace committed to valuing diversity and empowering all employees.
- Why this job: Be at the heart of hospitality, making a real difference for guests every night.
- Qualifications: Strong communication skills and a positive attitude towards guest service.
The predicted salary is between 24000 - 30000 £ per year.
Overview
Be Yourself – Be a Bold Team Player – Be Leonardo.
Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
The Night Auditor will support the strategic initiatives and objectives of the Front Office department, as well as supervising day to day operations.
All members of the department work together to create memorable moments for guests, in line with both company and hotel‑specific service standards, and collaborate closely with other departments within the hotel.
You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values.
At all times, you will treat others around you with respect, dignity and fairness.
As a Night Auditor, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork.
You’ll be running the night audit, balancing the end‑of‑day accounts and working as part of a vibrant team to exceed our guests’ expectations.
Responsibilities
- Take responsibility for the safety and security of the hotel and our guests (along with your colleagues in the Night team).
- Be confident speaking with guests, whether at the desk, by email or over the phone – we love building a good rapport.
- Bring your positivity to work with you every day: you’ll be assisting guests at welcome and departure throughout the night.
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen.
Perks and Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company‑wide recognition scheme: earn vouchers to spend on a wide range of high street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and lots in between.
- Wellbeing Calendar.
- Ongoing job‑related training programmes with clear paths for progression.
EEO Statement
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are.
Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
We are a Disability Confident Employer and a member of the Valuable 500.
We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality!
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Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
