At a Glance
- Tasks: Ensure guest satisfaction and safety while managing night operations at our hotel.
- Company: Join the Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Enjoy special room rates, recognition schemes, and wellness activities.
- Other info: Opportunities for training and career progression in a diverse workplace.
- Why this job: Be part of a supportive team and make a difference in guests' experiences.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 22000 - 26000 £ per year.
Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. The Night Auditor supports the strategic initiatives and objectives of the Front Office department, supervises day‑to‑day operations, and ensures guests’ expectations are exceeded.
Responsibilities
- Take responsibility, alongside your Night team colleagues, for the safety and security of the hotel and our guests.
- Communicate confidently with guests, whether at the desk, by email or over the phone, building rapport and providing excellent service.
- Bring positivity to the role, assisting guests at welcome and departure throughout the night.
- Manage room service orders and liaise with the Night Porter to ensure guests receive great meals from the kitchen.
- Run the night audit, balance end‑of‑day accounts, and support the Head of Department to keep operations running smoothly.
Perks and Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company‑wide recognition scheme: earn vouchers to spend on high‑street shops.
- Talent referral scheme.
- Thank You Week with activities such as ice‑cream trucks, yoga classes, and more.
- Wellbeing calendar.
- Ongoing job‑related training programmes with clear progression paths.
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone can fulfil their potential at work.
Night Auditor in Oxford employer: Leonardo Hotel Management (UK) Limited
Joining Leonardo Hotels as a Night Auditor means becoming part of a vibrant community dedicated to exceptional guest experiences across the UK & Ireland. With a strong focus on employee wellbeing, ongoing training, and clear career progression, we foster a supportive work culture that values diversity and inclusion. Enjoy unique perks such as special room rates, recognition schemes, and engaging activities during Thank You Week, all while contributing to a safe and welcoming environment for our guests.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leonardo Hotel Management (UK) Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leonardo Hotel Management (UK) Limited
Don't be shy about reaching out to Leonardo Hotel Management (UK) Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Auditor in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leonardo Hotel Management (UK) Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
