At a Glance
- Tasks: Be the friendly face for guests, managing check-ins and providing local tips.
- Company: Join a welcoming hotel chain that values diversity and creativity.
- Benefits: Enjoy special room rates, recognition rewards, and wellness activities.
- Other info: Great opportunities for career progression and ongoing training.
- Why this job: Make a difference in guests' experiences while developing your hospitality skills.
- Qualifications: Passion for hospitality and strong organisational skills are key.
The predicted salary is between 22000 - 26000 £ per year.
Responsibilities:
- Serve as the first point of contact for guests
- Manage check‑in and check‑out processes
- Greet guests with warmth and professionalism
- Offer local guidance
- Maintain an organized front desk environment
- Provide exceptional hospitality
Key Attributes:
- Be yourself
- Passionate to make a difference and eager to bring new ideas
- Courteous to guests and colleagues at all times
- Use savvy knowledge for local recommendations
- Top‑notch organizational skills
- Dependable and a reassuring influence for guests
Perks & Benefits:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company‑wide recognition scheme – earn vouchers for high‑street shops
- Talent referral scheme
- Thank You Week: ice cream trucks, yoga classes and more
- Wellbeing Calendar
- Ongoing job‑related training programmes with clear paths for progression
Our Commitment:
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability and provide opportunities ensuring everyone can fulfil their potential at work.
Night Receptionist employer: Leonardo Hotel Management (UK) Limited
As a Night Receptionist at our hotel, you will be part of a vibrant team that values warmth, professionalism, and exceptional hospitality. We offer unique perks such as special rates on hotel rooms across the UK and Europe, a company-wide recognition scheme, and ongoing training programmes to support your career growth. Our inclusive work culture ensures that every individual is respected and empowered, making it an excellent place for those seeking meaningful employment in a supportive environment.
Contact Details:
Leonardo Hotel Management (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Make sure to research the hotel and its local area before your interview. Knowing the ins and outs of the place will help you impress them with your savvy knowledge for local recommendations!
✨Tip Number 2
Practice your warm greeting and professional demeanor. As a Night Receptionist, you'll be the first point of contact for guests, so showing off your courteous nature is key!
✨Tip Number 3
Prepare some ideas on how you can contribute to creating an organized front desk environment. They love fresh ideas, so don’t hold back on showcasing your passion to make a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for enthusiastic individuals like you to join our team.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can make a difference.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention specific skills that align with the Night Receptionist role, like your top-notch organisational skills or your knack for local recommendations.
Show Enthusiasm:We love seeing candidates who are genuinely excited about the role! In your application, express why you’re eager to join our team and how you can contribute to creating a welcoming environment for our guests.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Leonardo Hotel Management (UK) Limited
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you align your answers with their expectations and show that you're genuinely interested.
✨Showcase Your Hospitality Skills
As a Night Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided exceptional service or resolved issues effectively. Highlight your ability to remain calm under pressure and your passion for making guests feel welcome.
✨Local Knowledge is Key
Since local recommendations are part of the role, brush up on popular attractions, restaurants, and events in the area. Being able to suggest places to guests not only shows your savvy knowledge but also enhances their experience, making you stand out as a candidate.
✨Practice Your Organisational Skills
The role requires top-notch organisational skills, so think of ways to demonstrate this during your interview. You could discuss how you manage multiple tasks efficiently or share a time when you kept a front desk environment organised and welcoming. This will reassure the interviewer of your dependability.
